- Forum posts: 1
Dec 9, 2017, 8:27:52 PM via Website
Dec 9, 2017 8:27:52 PM via Website
I've bought a new phone and I was trying to get in this device the whatsapp messages from the older phone, without sucess...
I've the same whatsapp version on both phones. On the older phone I've done a backup both locally (internal storage) and to my google drive account.
I've placed the whatsapp databases and media from my old phone into the same folder on the new one.
After installing whatsapp, on the part that asks for recovering messages, it recognizes the database and media on the internal storage but everytime I've tried, it blocks on 41% and then an error appears. After that, it tries to import from gdrive but it also fails...
Can anyone help me please? I didn't want to put in trash all those messages :/