Sony Z3, D6603, Microphone icon is muted on Whatsapp phone calls

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Jun 30, 2018 6:50:18 PM via Website

I can record Whatsapp audio messages OK but as soon as I make a Whatsapp phone call the microphone icon is muted and people cannot hear me.

Microphone works OK for non Whatsapp phone calls.

Any suggestions welcomed

Thanks

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  • Forum posts: 2

Jul 3, 2018 7:53:00 PM via Website

I decided to add some images!
The first image shows my microphone icon when I use WhatsApp normally
image

The second image shows the muted microphone icon when I try to make a WhatsApp phone call!!
image

When people answer my phone call they do not hear me; I did not find any way to "unmute" my mike; suggestions welcomed

Helpful?
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