Phone shutsdown with new battery

  • Replies:5
  • OpenNot stickiedUnanswered
  • Forum posts: 1

Jan 27, 2019, 12:57:47 AM via Website

Hi, I recently changed the display and battery of a Samsung J7 Prime (SM-G610M), and I'm having problems with the battery, the phone dies at around 40% battery, and it dies it doesn't begin the shut down procedure. I tried recalibrating the battery with full charge, full drain, try to turn on, and full charge. This cycle 3 times, and it still does the same.

While I could go to the old battery I'm afraid to do so, as this phone model you need to take out the display to get to the battery, and I'm afraid of breaking it.

I even tried an app for battery calibration (thou the cel is not rooted), and it marked 4.2v at full charge.

Reply
Deactivated Account
  • Forum posts: 834

Jan 27, 2019, 12:46:09 PM via Website

It sounds like you either got the wrong battery, or your phone got damaged when you replaced the display.
I have a galaxy s7 ,and I was told that the battery can not be replaced. And I shouldn't even try because it will cause permanent damage to the phone.

Helpful?
Reply
  • Forum posts: 5

Jan 31, 2019, 5:11:01 PM via Website

Maybe you got the faulty battery. Try replacing it with a new one?

Helpful?
Reply
  • Forum posts: 27

May 11, 2019, 9:06:59 AM via Website

Thanks for sharing like this posting.

Helpful?
Reply
  • Forum posts: 16

May 27, 2019, 10:08:52 AM via Website

Try to swap the battery, and check if the problem is in the phone or the battery is faulty.

Mark this as helpful, if it helps.

Helpful?
Reply