Huawei Ascend G525 — Mate 20 Pro Water Damage Touch Not Working

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Jun 11, 2020, 4:59:31 AM via Website

Hi there,

Half the phone was in water and now the touch screen doesn't work.
The screen flickers but it seems like the hardware has no issue as the alarm still goes off.

I want to know if I can just replace the screen or what else do I need to replace?

I have a link to my Google drive with a video so you can see what I see but it won't let me post it.

Thanks!

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  • Forum posts: 1,263

Jun 11, 2020, 5:32:16 AM via Website

I think you had better go to a Huawei Customer Service Center for a professional check for your Mate 20 Pro.
Hope you just need to replace a touch screen. (smug)

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  • Forum posts: 1,020

Jun 11, 2020, 6:05:17 AM via Website

Yes bring it to the assistance, they will know what to do

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