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Verizon is delivering the death blow to the Note 7 in the US right now

Samsung has decided to prevent all Galaxy Note 7 devices still being used in the US from being able to charge. This change began on December 19. Network operator Verizon initially said it wouldn't be issuing the update over potential safety concerns of a non-functioning phone but later changed its mind. The carrier is now rolling out the update, giving the final death blow to the device in the US.

While Samsung issued the update on December 19, Verizon decided to wait until January 5 before rolling it out so that phones could be used over the holiday period. AT&T, T-Mobile and other carriers have already issued the update, so this makes Verizon the last major hold-out.

The software update, issued on January 5, comes with this friendly note on the support page from Verizon describing what will happen to the devices: "This software update affects the battery on all Note 7 devices. The device battery can't be recharged. When the battery reaches 0 percent, the device will only power on when connected to a wall outlet or external charger. We urge you to stop using your Note 7, upgrade it to another device, and return the Note 7 to us."

Funnily enough, the support page also encourages users to "ensure your battery is fully charged before starting the software update."

Cutting off all charging in the US comes after a previous software update in the US which had already limited charging to 60 percent capacity.

Globally, we've seen news from Australia, New Zealand and Canada that all cellular connectivity would be cut for the devices all on the same date, December 15. Samsung hasn't quite gone as far as blocking charging completely for unreturned handsets in the UK, but anyone keeping their Note 7 will have it limited to a maximum of 30 percent charge.

Opinion by Brittany McGhee
People should be handing in their dangerous devices immediately
What do you think?
104 participants

A Samsung spokesperson said that, "This software update is intended to remove the remaining Note 7 devices from the market to ensure the safety of our customers. In partnership with the CPSC and U.S. Wireless Carriers, we have reached an unprecedented level of participation with 93 percent of all recalled Note 7 devices returned in the U.S. market.". We suspect that number of devices left in the wild continue to decrease, since those holding out for good news will likely give up once their smartphones are rendered nearly useless.

Why do you think the rest of the Note 7's haven't been returned yet? Do you think the dangerous device is worth keeping?

Source: The Verge



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  • basicly note 7 owners just dont need to update to keep their phones

  • samsung galaxy Note 7 is so much powerful and amazing .. so i'm sure that Note 8 it will be insane and more performance

  • Surely Samsung or service centres could have downgraded to a smaller battery by recalling all Note 7s, then returning the same phone to owners, and slower charging via software for all, whether that is a cause or not rather than the actions they have taken... it works in the motor trade.
    This race to charge phones faster must be really stressing batteries.... and why not replaceable batteries for the sake of a slightly thinner phone. Reliability is far more important than fashion.... my Note 4 is rock solid and a joy to use.

  • Hapy users of the best phone up to date can still use it on original software, which is nit bad at all

  • Jack nthg. Nthg can will compare to the note7 final answer ! Well mabey gs7e like a second cousin twice removed living on mars !

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