Tapatalk "Directory is currently unavailable, please check again later"

Hi all Linky here. I installed the App Center and downloaded and installed tapatalk. When I want to access it a window comes up that says "Directory is currently unavailable, please check again later". I searched around for answers and some said that they had to reinstall it which is what I did but I still have the same problem. If I just ignore the message and try and sign in with tapatalk id all it does is Process never ending. I have no idea what to do next, please help.

I still have this problem and it is already 2 days later? How can a product be sold if there is absolutely no support when it does not work?