How to Hard Reset the Galaxy Tab 3

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Kris Carlon
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May 7, 2014 1:50:16 PM via Website

Doing a hard reset on a device might be necessary when a simple factory reset via the Settings menu hasn't worked, or hen your screen won't turn or or device won't even boot up so you can access the settings menu.

Performing a Hard Reset via hardware buttons also gives you a little more control over the reset.

Note: Please make sure you have backed up all of your important data and apps before performing a reset.

  • Turn your Galaxy Tab 3 off.
  • Press and hold the Volume Up, Power and Home buttons together until you see an Android lying on its back. This is the - stock recovery screen.
  • Use the volume keys to scroll down to Wipe Data/Factory Reset and use the Power button to confirm.
  • Scroll down to Yes, Delete All User Data and hit Power to confirm.
  • Back on the first screen, scroll down to Wipe Cache Partition and select with power button.
  • Hit Reboot System Now to restart your Galaxy Tab 3 with factory settings restored.

Let us know if you have any problems.

— modified on May 7, 2014 1:56:46 PM

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Oct 13, 2014 6:13:34 AM via Website

Hello, I have my mom's Samsung Galaxy Tab 3, I tried performing the factory reset in the exact manner you have stated (and in other ways I've been told) and none of them actually work. Every time it simply starts the tablet and does nothing more. I'm trying to get past the lock screen because my mom forgot her password and can't remember it. I've tried holding the volume up and power: does nothing. I've tried holding volume up, power, and home: does nothing. I've tried plugging it into the computer USB port: does nothing because I can't access the settings to hook up to the USB rather than simply charge. I'm at a loss for what to do.

Sanjai Joseph
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Oct 13, 2014 2:58:54 PM via Website

Levi Norman

Hello, I have my mom's Samsung Galaxy Tab 3, I tried performing the factory reset in the exact manner you have stated (and in other ways I've been told) and none of them actually work. Every time it simply starts the tablet and does nothing more. I'm trying to get past the lock screen because my mom forgot her password and can't remember it. I've tried holding the volume up and power: does nothing. I've tried holding volume up, power, and home: does nothing. I've tried plugging it into the computer USB port: does nothing because I can't access the settings to hook up to the USB rather than simply charge. I'm at a loss for what to do.

Download the latest firmware from sammobile then Re-flash it with ODIN. simple!

— modified on Oct 13, 2014 2:59:15 PM

Ready To Help You.

Jan 15, 2015 5:10:23 PM via Website

Hello, I've tried this method and I've done the hard reset. But when it comes to the wipe cache partition part, it shows an error message (just that, no number or name of the error, only the word "error") and restarts the system. After that, the system remains slow, even though my files has been wiped out from the hard reset. How do I fix this error message to be able to wipe cache partition?

Feb 10, 2015 7:57:06 PM via Website

I tried this method and it isn't allowing me to reset. The screen show "Samsung Galaxy Tab 3" comes up then the screen goes black again.

The reason i'm trying to do this is because my warranty company replaced the battery now the battery only charges to 91%, they think this is a software issue. old me to do a factory reset.

Any and all help is appreciated.

Mar 20, 2015 4:43:47 PM via Website

Hey Kris Carlon,

My tablet doesn't react on anything that I do. I searched for help and then I found your help.
I did do exactly what you told, I hold on the three buttons you told to hold down, but also on that my tablet
doesn't react. It didn't show me the screen you explaint, but it keep's black.
Can you help me, please? I really need my tablet to functionate.

Please reply back.

greet's,

Nick Honders

Apr 5, 2015 6:18:01 PM via Website

hello I have followed the instructions and so far has been really helpful but what I get to the part where I have to click yes -- delete all user data it is going down 2 at a time and it is missing the option I need I either get the one above it and the one before it but not the one I need, what do I need to do?

Regard Caitlan

Apr 18, 2015 8:00:50 AM via Website

Thanks so much! This method worked perfectly for resetting my daughter's Galaxy Tab 3 (Kids)

At first the device started up when I held the three buttons, but it seemed to have worked after I powered it off again. This time pressing and holding the volume up, then the home and then the power.

May 26, 2015 12:31:13 PM via Website

Hi,

My son has a Galaxy Tab 3 and has forgotten the password and username and his email account! I have tried to hard rest it back to factory settings but it won't scroll onto the correct line (wipe data/factory reset) but scrolls past it. Therefore I am still locked out. Have I missed something? Are you supposed to hold down the three buttons for a specified amount of time? Or hold your tongue in a special way by the light of the full moon?

I am feeling very frustrated and would really like some help.

Thanks.
J

May 28, 2015 1:44:38 AM via Website

Hi Caitlan,

I am having the same trouble. I can't scroll to the delete option. Did you find a solution?

Kind regards,

J

Lalit
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May 28, 2015 7:12:15 AM via Website

J Brown

Hi,

My son has a Galaxy Tab 3 and has forgotten the password and username and his email account! I have tried to hard rest it back to factory settings but it won't scroll onto the correct line (wipe data/factory reset) but scrolls past it. Therefore I am still locked out. Have I missed something? Are you supposed to hold down the three buttons for a specified amount of time? Or hold your tongue in a special way by the light of the full moon?

I am feeling very frustrated and would really like some help.

Thanks.
J

Hey JBrown, Try following the steps again (Make sure you have backed up all of your important data and apps before performing a reset.)

Steps to Hard Reset:

  • Turn your Galaxy Tab 3 off.
  • Now Press & hold the Volume Up, Power and Home buttons together until you see an Android lying on its back.
  • Use the volume keys to scroll down to Wipe Data/Factory Reset and use the Power button to confirm.
  • Scroll down to Yes, Delete All User Data and hit Power to confirm.
  • Back on the first screen, scroll down to Wipe Cache Partition and select with power button.
  • Hit Reboot System
  • All done now to restart your Tab 3 with factory settings restored.

See if this fix things for you !!! :)

May 28, 2015 10:28:47 AM via Website

Hi Lalit,

Thank you for your help, but it still won't work. I get to the menu but the scroll jumps 2 options at a time. It jumps straight from "apply updates from external storage" down to "wipe cache partition".

J

Jun 17, 2015 4:59:20 PM via Website

We have tried the following steps but when we try to press the power, home, and volume up button the usual Samsung Galaxy Tab 3 screen shows up. My husband and I dont know what to do now, since my son forgot his password and we need to hard reset it. What should we do?

Jul 8, 2015 10:31:01 PM via Website

Hi did anyone figure out how to get past this jumping two at a time and not been able to actually select wipe data/factory reset? I managed to once in about 30attempts now and then couldn't select the yes/confirm option on the next screen please help