my samsung galaxy note 10.1 is frozen on the Samsung galaxy logo

  • Replies:1
  • OpenNot stickiedUnanswered
  • Forum posts: 1

Jul 19, 2015 7:53:06 PM via Website

My tablet is frozen on the Samsung galaxy logo. I tried holding down the power button but it just goes blank and goes back to the logo. I tried holding the power button and the volume up button and it still does the same thing, then I tried holding the power button and volume down button and it took me to this screen about downloading a custom os. It told me to press volume up to continue and volume down to cancel so I pressed cancel because I don't know anything about downloading a custom os.

  • Forum posts: 1

Jul 23, 2015 10:45:02 AM via Website

Just download official firmware from Samsung's official site go in download mode using down and power button and flash it using ODIN

Just look it up on YouTube (cool)