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Feb 6, 2016 6:51:49 PM via Website

I have downloaded an APK app several times, but my phone won't allow me to install it. Every time I try to install it says "unable to scan for threats" and crashes. I have "unknown sources" checked and pretty much every security setting turned off, yet it still tries to "scan for threats" and won't let me install the app.

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Feb 7, 2016 5:50:25 AM via Website

Turn app Google app verification off

Find a separate app called Google Settings
In your main Settings app, scroll down and touch Google >> Touch Security. >> nder "Verify apps," turn Scan device for security threats on or off. When this setting is on, it regularly checks your device activity and prevents or warns about potential harm. NOw turn that off

— modified on Feb 7, 2016 5:50:44 AM

Ready To Help You.

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Feb 9, 2016 10:49:53 PM via Website

Thanks for your help Sanjai, but I already did that. First thing I did was turn off the tab that says "scan device for security threats", yet it still tries to scan the app. Is there anything else I can try?

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Feb 10, 2016 6:35:06 AM via Website

Go to settings >> App manager >> select google play service & google play store >> remove cache . This may work

Ready To Help You.

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Sep 8, 2016 8:50:44 AM via Website

great we have diversity in apps and can use them daily

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Sep 28, 2016 5:41:39 AM via Website

Can you please tell me how you got rid of that lock out app? I am having same problem you were and apk wont load.

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Sep 28, 2016 3:44:01 PM via Website

Can download apk file but wont install. Phone s onays it cant scan file then crashes. Another person said they had same problem and they found a pre installed lock out app on their phone they had to unlock then the apk installed. Can anybody tell me how to find that app on my phone and unlock it. Thanks

  • Forum posts: 3

Sep 30, 2016 12:39:49 AM via Website

I recently had the same problem as above. I could not find a way to completely turn off the "Lookout" app on my phone; therefore, I temporally uninstalled the program. See my directions below.

Find the steps below to allow the "APK" file to open.

  1. Temporarily uninstall the "Lookout Security & Antivirus" App on your device.

Settings>Phone (Applications) [The "Applications" option should have an orange icon]>Applications Manager>Find "Lookout" in the alphabetized list and click on it> click "Uninstall"

  1. Download and open the "APK" file

  2. Reinstall the "Lookout" app

I hope this helps!

  • Forum posts: 1

Oct 24, 2016 2:35:16 PM via Website

aye brother u came in clutcher than that LeBron block on curry in the finals

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Nov 3, 2016 3:51:08 PM via Website

This really works. Saved me so much time. Thank you.

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Dec 20, 2016 12:17:02 AM via Website

great we have diversity in apps and can use them daily

  • Forum posts: 1

Dec 20, 2016 7:07:29 PM via Website

Ok im with you on the down load problem on the fox fi key . My phone also scans then says cannot scan. Ive done all you have said except the last option . I cant seem to locate the orange icon to get me access to uninstall lookout. Im either not reading it right or my brain us fried. Its very simple from what you have written. Can you see how i might be missing this?

  • Forum posts: 2

Dec 30, 2016 2:51:11 AM via Website

I had the same problem, and since Lookout comes pre-installed I was not able to uninstall it...but I was able to turn off "App Security" under Settings and worked like magic. I hope this helps.

  • Forum posts: 1

Jan 2, 2017 8:39:44 PM via Website

How U do tht?? I'm having trouble also

  • Forum posts: 2

Jan 3, 2017 5:27:05 AM via Website

Open Lookout, go to settings, make sure you un-check 'App Security'

See the screenshots. Sorry they are so big.(laughing)


— modified on Jan 3, 2017 7:07:03 AM

  • Forum posts: 1

Jan 7, 2017 5:57:20 PM via Website

Don't worry all you have to do is reset and let ur phone delete everything because it has virusus

  • Forum posts: 1

Jan 7, 2017 8:01:33 PM via Website

you may need to reset you phone system or you can read more here

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Mar 16, 2017 8:43:31 PM via Website

Can u tell me where u found lookout? I'm having the same problem.

  • Forum posts: 1

Jul 19, 2017 7:33:23 PM via Website

You would think, that if we authorize an app to be downloaded that would tell the security systems to stop shutting down the apps we install.. so annoying..