Samsung Galaxy S5 — Samsung S5 rings, but not correctly

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Apr 30, 2016 6:53:48 PM via Website

Phone: S5, Verizon (PagePlus), not rooted, version 5.0

The problem: When called, the proper ring tone sounds for a very short time and then stops (sounds "funny" as it stops). Then, after a brief pause, it will go back to ringing again. This cycle repeats for as long as the phone is ringing. It has not always done this. I can provide an .mp3 of what the weird ringing sounds like.

Sorry, but I do not know the last thing I did to the phone before the problem started.

What I have tried: I have tried restarting the phone, changing the ring tone, etc. with no effect.

Thanks for any help.

Yesterday at 2:44 PM

  • Forum posts: 256

Apr 30, 2016 7:28:28 PM via Website

Ring sounds can stop then voice control is enabled. Go to Settings - My device tab - Call - Answering/ending call and turn off Voice control.

  • Forum posts: 2

Apr 30, 2016 9:48:29 PM via Website

Outstanding! That works!

However, on my S5, that option is not available through the main "Settings" icon. You need to bring up the "Phone" app and then:
Menu button / settings / Answering/Ending calls
Then uncheck the Using voice commands box. Done.

Thanks again