Google Nexus 7 (2013) — can't transfer files since latest update 6.0.1

  • Replies:10
  • OpenNot stickiedUnanswered
  • Forum posts: 5

May 26, 2016 3:57:48 AM via Website

hoping for some help here on this please. after the more recent install of 6.0.1 I am unable to transfer files from my nexus 7 2013 tablet. previously, all I had to do was use the usb cable into the laptop. but now, the nexus does not show up in the list of devices on the laptop---
in the past, all of the folders and files were visible to transfer. now, there is no nexus 7 showing up in the windows explorer.
can anyone please help? thank you very much.
also------can anyone please help me with direct contact info for the google nexus tablet? I never had to contact them before. thank you.

  • Forum posts: 251

May 26, 2016 5:08:42 AM via Website

sharon austin

hoping for some help here on this please. after the more recent install of 6.0.1 I am unable to transfer files from my nexus 7 2013 tablet. previously, all I had to do was use the usb cable into the laptop. but now, the nexus does not show up in the list of devices on the laptop---
in the past, all of the folders and files were visible to transfer. now, there is no nexus 7 showing up in the windows explorer.
can anyone please help? thank you very much.
also------can anyone please help me with direct contact info for the google nexus tablet? I never had to contact them before. thank you.

Try this:
- Connect phone to laptop via USB cable
- Look at the notifications on the phone (you will see "USB for charging")
- Tap on that "USB for charging" notification
- You will see (1) Charging only (2) Transfer Files (3) Transfer Photo, etc
- Tap on (2) Transfer files
- You can transfer your files now :)

  • Forum posts: 5

May 26, 2016 11:48:54 PM via Website

thank you sanjai I will try that and let you know. thanks.

  • Forum posts: 251

May 27, 2016 4:02:54 AM via Website

sharon austin

thank you sanjai I will try that and let you know. thanks.

I provide a possible solution and you thanked Sanjai :'(

Ps. There's a thanks button :)

— modified on May 27, 2016 4:03:19 AM

  • Forum posts: 5

May 27, 2016 3:30:01 PM via Website

i am not seeing your post or your name...?

  • Forum posts: 251

May 27, 2016 6:04:09 PM via Website

sharon austin

i am not seeing your post or your name...?

Look at the second post. See who the author is at the top of the second post. I was the one who wrote that solution for you. That person, sanjai appreciated my solution, he thanked me and his name is displayed next to the Thanks button. And you mistook him for the author because his name is next to the Thanks button. That is why I replied I wrote a possible solution for you and you thanked someone else. :'(

  • Forum posts: 5

May 27, 2016 9:03:45 PM via Website

fine. if it's so important i will look for it.

— modified on May 27, 2016 9:04:24 PM

  • Forum posts: 251

May 27, 2016 10:19:08 PM via Website

sharon austin

time to grow up.

You are unappreciative! :P

Think about it, people like Vladimir and Sanjai are much more appreciative :D

Ps. Don't worry about it

  • Forum posts: 3

May 28, 2016 12:37:50 AM via Website

i think you make a call to the given toll free number you problem will solved in a easy and instantly way ...

— modified on May 28, 2016 8:13:39 AM by moderator

  • Forum posts: 251

May 28, 2016 3:57:04 AM via Website

microsoft office setup

i think you make a call to the given toll free number you problem will solved in a easy and instantly way ...

Transferring files in Android has nothing to do Microsoft nnumber.

You're welcome.

— modified on May 28, 2016 8:14:18 AM by moderator