Google Fit doesn't sync unless you provide height, weight and gender

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Jul 21, 2016 10:08:38 AM via Website

Hi there, I'm Carlos, cofounder at, a fitness gamification app that integrates and syncs other fitness apps. Users collect points, earn rewards and completes challenges.

We have google fit available and right now, is a NIGHTMARE with users who are connecting google fit since their API decided to stop providing fitness data (Calories, km, etc) unless you have added height, weight and gender in their profile

So basically users who didn't add their height, weight and gender on the google fit app (THE BAST MAJORITY) are not synching their fitness data with us so they are not progressing in our challenges or earning points. However, they are seeing calories and distance progress on google fit. So that makes them CONFUSED and we have many users complaining and asking why their activities are not being sync.

Anyone was aware of that? do you know how to solve this? Any advice will be really appreciated. Thanks!