- Forum posts: 1
Oct 2, 2016, 7:10:08 PM via Website
Oct 2, 2016 7:10:08 PM via Website
Youtube prompted me to update google play services, when I try to update the app, I get the following error message:
Update for "Google Play services" could not be downloaded due to an error. (Error retrieving information from server. [DF-DLA-15])
I have already tried:
-Restarting phone
-Force stopping Google Play services and deleting cache, tried this with and without restarting phone afterward
-Force stopping Google Play store and deleting cache, tried this with and without restarting phone afterward
-Made sure internet connection is secure and fully functional
-Tried factory resetting the Google Play services app and tried all of the above all over again, same error message (I did not dare do this to Google Play store app)
Also note: I can only view Google Play services when I tap the update link the Youtube app provides me, if I look for Google Play services manually I can't find it (In the Google Play Store). Does this maybe mean that I'm getting this message because you can't update the app via Google Play store and have to do it through some other means?
Phone model: Samsung Galaxy On5
Recommended editorial content
With your consent, external content is loaded here.
By clicking on the button above, you agree that external content may be displayed to you. Personal data may be transmitted to third-party providers in the process. You can find more information about this in our Privacy Policy.