international calls on whats app

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Mar 31, 2017 10:57:00 PM via Website

my friend in Italy and I chat on whatsapp with no problem. he has an android and I have an apple. but when we try to call on what's app, it rings from my side but he doesn't hear/see it. he just gets "missed call" if he calls me, same thing.
does anybody know why this is happening if the text works? thanks