- Forum posts: 3
Sep 26, 2017, 10:55:49 PM via Website
Sep 26, 2017 10:55:49 PM via Website
Hey guys !
Two days ago i sent my phone for it to get fixed.
i backed up all my Whatsapp content on Google Drive.
and when i downloaded Whatsapp and it asked me if i want to restore my backup i pressed yes and it told me i need to give premission for whatsapp to access Google Drive . i gave Whatsapp acess to my Google Drive and it showed me my Email adress and it was "Grayed Out" and under it it said "No Backup Found"
i contacted Google Drive and they told me that my Whatsapp files are in fact backed up on my Google Drive.
I also tried to contact Whatsapp and their answer was an automatic reply.
I am very frustrated , please if someone can help me i'll appreciate it !!!