Samsung Galaxy S5 Active — Fix "Unfortunately phone has stopped error"

  • Replies:3
  • OpenNot stickiedUnanswered
  • Forum posts: 2

Nov 6, 2017 7:45:21 AM via Website

After updating to lollipop the *phone stopped*error appeared every time I recieved a call while I was using messages.
To fix go to phone settings - Call-related popups and uncheck both pop-up icons.
The problem will now be fixed.

  • Forum posts: 1

Nov 6, 2017 4:00:29 PM via App

Richard Allen

After updating to lollipop the *phone stopped*error appeared every time I recieved a call while I was using messages.
To fix go to phone settings - Call-related popups and uncheck both pop-up icons.
The problem will now be fixed.

asus zenfone max. still receiving those alert only if sending text message to non contacts.

how to fix it? much thanks

  • Forum posts: 2

Nov 7, 2017 12:05:47 AM via Website

Not familiar with that phone. Also try turning off some of your message facilities. The problem seems to be in the error message code. Hopefully a code fix will arrive shortly.

  • Forum posts: 1

Nov 8, 2017 7:53:52 PM via Website

I ended up re flashing My phone to get rid of this annoyance.