john fortune
- Forum posts: 2
Nov 8, 2017, 6:09:20 PM via Website
Nov 8, 2017 6:09:20 PM via Website
Hi all,
I had been using the same phone for 2 years. 3 months ago I changed to a new number and new sim and everything was fine with whatsapp.
Today I got a new phone and put the new sim in. Even though I backed up my whatsapp on my old phone earlier to google drive it wont pick it up.
When i install whatsapp on my new phone it says choose account to restore. Then it shows my email where I have backed up whatsapp to google drive, but I cannot select as it says in brackets no backup found.
But when I open my google drive the backup is there.
I don't know why WA can't locate it
Recommended editorial content
With your consent, external content is loaded here.
By clicking on the button above, you agree that external content may be displayed to you. Personal data may be transmitted to third-party providers in the process. You can find more information about this in our Privacy Policy.