Samsung Galaxy A7 (2017) — Samsung A7 (2017) does not respect background mobile data usage switch

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Nov 23, 2017, 6:03:31 AM via Website

Settings->Connections->Data usage->Mobile data Usage->(select app)->Allow background data usage. This app behaves as if this switch is always OFF. When the phone goes to sleep (or I press the power button), within a few minutes, the app is no longer able to communicate with the internet. This only happens if the phone isn't charging (not plugged in).

Ruth Beck

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Jul 12, 2019, 3:04:53 PM via Website

What about wifi? Does it switching off too? If so, try to take a look at your developer option, there is something about data usage settings

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  • Forum posts: 14

Aug 16, 2019, 8:38:49 AM via Website

Try restarting the phone.

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