Can't change notification sounds in Whatsapp

  • Replies:5
  • OpenNot stickiedUnanswered
  • Forum posts: 2

Nov 24, 2017 3:41:26 PM via Website

Hi,

I've followed the regular procedure in Whatsapp of going to
Settings -->Notifications and picking a new tone from the menu.

But then when I go back it automatically switches back to the 'Default ringtone'.

I have a Samsung J5

Any suggestions?? Thanks in advance!

  • Forum posts: 2

Nov 25, 2017 5:13:24 PM via Website

Yes that's exactly what I'm using. And then when I go back it just changes to the default settings again... 😣

  • Forum posts: 10

Nov 28, 2017 1:26:52 AM via Website

If you have some special app installed, it could affect Whatsapp's push time

  • Forum posts: 323

Nov 28, 2017 5:16:12 AM via Website

Liz

Hi,

I've followed the regular procedure in Whatsapp of going to
Settings -->Notifications and picking a new tone from the menu.

But then when I go back it automatically switches back to the 'Default ringtone'.

I have a Samsung J5

Any suggestions?? Thanks in advance!

Try to uninstall WhatsApp and then you install it again. If it doesn't work, maybe it's a problem of incompatibility in app as James_Watson had mentioned before.

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