SIM card broke

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Jun 16, 2018, 6:41:24 PM via Website

My simcard broke so I'm using a new one, the problem is how can I get all my messages and groups from my old number to my new number on my phone. It didn't safe cause I needed to reset my phone due to other problems. Any help?

— modified on Jun 16, 2018, 6:42:59 PM

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Jun 16, 2018, 10:29:24 PM via Website

You just need to access your Google Drive account, download the last backup which is there and try to unzip it just to put inside of the WhatsApp folder called Backups.

AC&MM
Moto X Force
Galaxy Tab 4 8.0
Nokia 3310

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Jun 17, 2018, 3:58:33 PM via Website

I had to reset my phone so I can't have whatsapp with that card and I also can't get access to it because I need to recieve a message with a code to verify but my simcard can't recieve messages.

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Jun 17, 2018, 3:58:55 PM via Website

Thanks, will try as soon as possible

— modified on Jun 17, 2018, 4:01:00 PM

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