Sony Xperia Tablet Z — Is the repair shop trying to fool me?

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Nov 15, 2018, 9:04:35 PM via Website

I took my Sony Xperia tablet Z over to the repair shop, since the screen is broken (but the display works perfectly fine). They told me they are unable to repair the screen without damaging the display. BTW, the screen is very damaged (multiple cracks that go all the way to the edges of the screen).
Are they right or are they just trying to fool me??
Thank you!

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Mark
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Nov 15, 2018, 11:10:17 PM via Website

Hi LadyXLR8

To the best of my knowledge the glass covering the screen can not be repaired with out replacing the Display. They are all one unit and you can not separate the glass protecting the display.

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Nov 15, 2018, 11:18:46 PM via Website

Take the device to a different repair shop and get a second opinion!

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