SP Flash Tool on BLU cell - Error 8

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Nov 24, 2018, 9:40:04 AM via Website

Hello, when executing SP Flash Tool on BLU phone I get violet band but then appears ERROR 8 with this explanation

Error 8 (hint) Error creating collection file 'c:/documents and settings/user/.Mediatek/FlashTool\flashtool.qhc': Cannot creat

Even by creating manually this path and file, error persists

these are info of my sistem

flash tool V5.1824
sistem Windows XP
Cell BLU Dash Music 4.0 D272i
stockrom/BLU-D272i-V12-GENERIC/MT6572...scatter.txt

thanks very much any info to solve

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  • Forum posts: 2

Nov 24, 2018, 10:05:28 PM via Website

I got to solve this problem by copying entire SP Flash Tool to that directory

I am receiving now ERROR 8 without description (SPFT just opens help with no description)

I performed several tasks on SPFT and noticed these results

1) when formatting (format tab -> auto format) results successful ok
2) when download only preloader results successful ok
3) when download all (or just any other box selected) results ERROR 8 no description (see details below)
4) when firmware upgrade result FAILED TO GET PMT INFO (see details below)

=============================================================================
I am copying here last lines on these logs for task 3) ERROR 8 no description

QT_FLASH_TOOL.log

11/24/2018 17:45:39.676 FlashTool[3184][2448][D]: MainWindowCallback::slot_DownloadBLoaderProgress(): The total_bytes is 100572(....\flashtool\UI\src\MainWindowCallback.cpp,550)
11/24/2018 17:45:39.691 FlashTool[3184][2448][D]: MainWindowCallback::slot_DownloadBLoaderProgress(): The total_bytes is 100572(....\flashtool\UI\src\MainWindowCallback.cpp,550)
11/24/2018 17:45:39.707 FlashTool[3184][2448][D]: MainWindowCallback::slot_DownloadBLoaderProgress(): The total_bytes is 100572(....\flashtool\UI\src\MainWindowCallback.cpp,550)
11/24/2018 17:45:39.723 FlashTool[3184][2448][D]: MainWindowCallback::slot_DownloadBLoaderProgress(): The total_bytes is 100572(....\flashtool\UI\src\MainWindowCallback.cpp,550)
11/24/2018 17:45:39.723 FlashTool[3184][2448][D]: MainWindowCallback::slot_DownloadBLoaderProgress(): The total_bytes is 100572(....\flashtool\UI\src\MainWindowCallback.cpp,550)
11/24/2018 17:45:39.738 FlashTool[3184][2448][D]: MainWindowCallback::slot_DownloadBLoaderProgress(): The total_bytes is 100572(....\flashtool\UI\src\MainWindowCallback.cpp,550)
11/24/2018 17:45:39.754 FlashTool[3184][2448][D]: MainWindowCallback::slot_DownloadBLoaderProgress(): The total_bytes is 100572(....\flashtool\UI\src\MainWindowCallback.cpp,550)
11/24/2018 17:45:39.754 FlashTool[3184][2448][D]: MainWindowCallback::slot_DownloadBLoaderProgress(): The total_bytes is 100572(....\flashtool\UI\src\MainWindowCallback.cpp,550)
11/24/2018 17:45:39.769 FlashTool[3184][2448][D]: MainWindowCallback::slot_DownloadBLoaderProgress(): The total_bytes is 100572(....\flashtool\UI\src\MainWindowCallback.cpp,550)
11/24/2018 17:45:39.785 FlashTool[3184][2448][D]: MainWindowCallback::slot_DownloadBLoaderProgress(): The total_bytes is 100572(....\flashtool\UI\src\MainWindowCallback.cpp,550)
11/24/2018 17:45:39.801 FlashTool[3184][2448][D]: MainWindowCallback::slot_DownloadBLoaderProgress(): The total_bytes is 100572(....\flashtool\UI\src\MainWindowCallback.cpp,550)
11/24/2018 17:45:39.801 FlashTool[3184][2448][D]: MainWindowCallback::slot_DownloadBLoaderProgress(): The total_bytes is 100572(....\flashtool\UI\src\MainWindowCallback.cpp,550)
11/24/2018 17:45:48.410 FlashTool[3184][1664][D]: APCore::DADownloadAll::exec(): Download result(8)(....\flashtool\Cmd\DADownloadAll.cpp,72)
11/24/2018 17:45:48.410 FlashTool[3184][1664][D]: APCore::DADownloadAll::exec(): Download failed.(....\flashtool\Cmd\DADownloadAll.cpp,83)
11/24/2018 17:45:48.426 FlashTool[3184][1664][D]: APCore::Connection::Disconnect(): Disconnect!(....\flashtool\Conn\Connection.cpp,155)
11/24/2018 17:45:49.379 FlashTool[3184][1664][D]: BackgroundWorker::run(): BROM Exception! ( ERROR : ?? (8)

BROM_DLL_V5.log

11/24/18 17:45:49.363 BROM_DLL[3184][1664]: ERROR: DA_cmd::CMD_Finish(): Error return(3). (FlashToolLib/sv5/common/generic/src/da_cmd.cpp:1084)
11/24/18 17:45:49.379 BROM_DLL[3184][1664]: DEBUG: DA_cmd::CMD_Finish(): OK! (FlashToolLib/sv5/common/generic/src/da_cmd.cpp:1090)
11/24/18 17:45:49.379 BROM_DLL[3184][1664]: ERROR: FlashTool_Disconnect(): (0x026F17D8): da_cmd.CMD_Finish(): fail! (FlashToolLib/sv5/common/generic/src/flashtool_api.cpp:2340)
11/24/18 17:45:49.379 BROM_DLL[3184][1664]: FlashTool_Disconnect(0x026F17D8): mutex: UNLOCK. (FlashToolLib/host/windows/mutex.cpp:158)
11/24/18 17:45:49.379 BROM_DLL[3184][1664]: com_sentry::Close(\?\usb#vid_0e8d&pid_2001#5&21e739f&0&4#{a5dcbf10-6530-11d2-901f-00c04fb951ed}, 000002A8): OK! (FlashToolLib/host/windows/com_sentry.cpp:663)
11/24/18 17:45:49.379 BROM_DLL[3184][1664]: com_base::~com_base() m_hCOM(FFFFFFFF) (FlashToolLib/host/windows/com_sentry.cpp:122)
11/24/18 17:45:49.379 BROM_DLL[3184][1664]: DEBUG: FlashTool_Disconnect(): successfully done. (FlashToolLib/sv5/common/generic/src/flashtool_api.cpp:2352)
11/24/18 17:45:49.394 BROM_DLL[3184][2448]: RB_ClearAll(): RB_HANDLE->rwlock: WRITE_LOCK ... (FlashToolLib/host/windows/rwlock.cpp:460)
11/24/18 17:45:49.394 BROM_DLL[3184][2448]: RB_ClearAll(): RB_HANDLE->rwlock: WRITE_UNLOCK. (FlashToolLib/host/windows/rwlock.cpp:476)

ADPT..log

[0000152] [17:45:27:582377] [Tid0x00000680] [debug] bCheckScatter: 1 #(api.cpp, line:2021)
[0000153] [17:45:32:613627] [Tid0x00000680] [debug] <--[C72] FlashTool_Connect_Download_DA
[0000154] [17:45:32:613627] [Tid0x00000680] [debug] -->[C73] FlashTool_CheckUSBStatus #(api.cpp, line:1156)
[0000155] [17:45:32:613627] [Tid0x00000680] [debug] <--[C73] FlashTool_CheckUSBStatus
[0000156] [17:45:32:613627] [Tid0x00000680] [debug] -->[C74] FlashTool_SetupUSBDL #(api.cpp, line:1117)
[0000157] [17:45:32:629252] [Tid0x00000680] [debug] <--[C74] FlashTool_SetupUSBDL
[0000158] [17:45:34:348002] [Tid0x00000680] [debug] -->[C75] FlashTool_ChangeCOM_Ex #(api.cpp, line:1095)
[0000159] [17:45:34:348002] [Tid0x00000680] [debug] <--[C75] FlashTool_ChangeCOM_Ex
[0000160] [17:45:34:348002] [Tid0x00000680] [debug] -->[C76] FlashTool_CheckUSBStatus #(api.cpp, line:1156)
[0000161] [17:45:34:348002] [Tid0x00000680] [debug] <--[C76] FlashTool_CheckUSBStatus
[0000162] [17:45:34:348002] [Tid0x00000680] [debug] -->[C77] FlashTool_GetReservedRomSize #(api.cpp, line:1680)
[0000163] [17:45:34:348002] [Tid0x00000680] [debug] <--[C77] FlashTool_GetReservedRomSize
[0000164] [17:45:34:348002] [Tid0x00000680] [debug] -->[C78] FlashTool_RomGetCount #(api.cpp, line:1706)
[0000165] [17:45:34:348002] [Tid0x00000680] [debug] <--[C78] FlashTool_RomGetCount
[0000166] [17:45:34:348002] [Tid0x00000680] [debug] -->[C79] FlashTool_RomGetInfoAll #(api.cpp, line:1732)
[0000167] [17:45:34:348002] [Tid0x00000680] [debug] <--[C79] FlashTool_RomGetInfoAll
[0000168] [17:45:34:348002] [Tid0x00000680] [debug] -->[C80] FlashTool_ReadPartitionCount #(api.cpp, line:1636)
[0000169] [17:45:34:348002] [Tid0x00000680] [debug] <--[C80] FlashTool_ReadPartitionCount
[0000170] [17:45:34:348002] [Tid0x00000680] [debug] -->[C81] FlashTool_Download #(api.cpp, line:1302)
[0000171] [17:45:48:410502] [Tid0x00000680] [debug] <--[C81] FlashTool_Download
[0000172] [17:45:48:426127] [Tid0x00000680] [debug] -->[C82] FlashTool_Disconnect #(api.cpp, line:1035)
[0000173] [17:45:49:379252] [Tid0x00000680] [debug] <--[C82] FlashTool_Disconnect

==========================================

**********************

I am copying here last lines on these logs for task 4) FAILED PMT INFO

QT_FLASH_TOOL.log

11/24/2018 17:36:22.348 FlashTool[3184][2448][D]: OptionDialog::winEvent(): USB Device plug in.(....\flashtool\UI\src\OptionDialog.cpp,529)
11/24/2018 17:36:22.363 FlashTool[3184][3092][D]: APCore::Connection::Disconnect(): Disconnect!(....\flashtool\Conn\Connection.cpp,155)
11/24/2018 17:36:22.613 FlashTool[3184][3092][D]: BackgroundWorker::run(): App Exception! (Failed to get PMT info.)((fw_throw_error,....\flashtool\Flow\ErrString.cpp,27))(....\flashtool\UI\src\BackgroundWorker.cpp,106)
11/24/2018 17:36:23.754 FlashTool[3184][2448][D]: OptionDialog::winEvent(): USB Device Removed.(....\flashtool\UI\src\OptionDialog.cpp,534)
11/24/2018 17:36:24.676 FlashTool[3184][2448][D]: OptionDialog::winEvent(): USB Device Removed.(....\flashtool\UI\src\OptionDialog.cpp,534)

BROM_DLL_V5.log

11/24/18 17:36:22.379 BROM_DLL[3184][3092]: FlashTool_Disconnect(0x026F17D8): mutex: UNLOCK. (FlashToolLib/host/windows/mutex.cpp:158)
11/24/18 17:36:22.613 BROM_DLL[3184][3092]: com_sentry::Close(\?\usb#vid_0e8d&pid_2001#5&21e739f&0&4#{a5dcbf10-6530-11d2-901f-00c04fb951ed}, 00000288): OK! (FlashToolLib/host/windows/com_sentry.cpp:663)
11/24/18 17:36:22.613 BROM_DLL[3184][3092]: com_base::~com_base() m_hCOM(FFFFFFFF) (FlashToolLib/host/windows/com_sentry.cpp:122)
11/24/18 17:36:22.613 BROM_DLL[3184][3092]: DEBUG: FlashTool_Disconnect(): successfully done. (FlashToolLib/sv5/common/generic/src/flashtool_api.cpp:2352)
11/24/18 17:36:24.394 BROM_DLL[3184][2448]: RB_ClearAll(): RB_HANDLE->rwlock: WRITE_LOCK ... (FlashToolLib/host/windows/rwlock.cpp:460)
11/24/18 17:36:24.394 BROM_DLL[3184][2448]: RB_ClearAll(): RB_HANDLE->rwlock: WRITE_UNLOCK. (FlashToolLib/host/windows/rwlock.cpp:476)

ADPT..log

[0000118] [17:36:22:269877] [Tid0x00000c14] [debug] -->[C57] FlashTool_GetReservedRomSize #(api.cpp, line:1680)
[0000119] [17:36:22:269877] [Tid0x00000c14] [debug] <--[C57] FlashTool_GetReservedRomSize
[0000120] [17:36:22:285502] [Tid0x00000c14] [debug] -->[C58] FlashTool_RomGetCount #(api.cpp, line:1706)
[0000121] [17:36:22:285502] [Tid0x00000c14] [debug] <--[C58] FlashTool_RomGetCount
[0000122] [17:36:22:285502] [Tid0x00000c14] [debug] -->[C59] FlashTool_RomGetInfoAll #(api.cpp, line:1732)
[0000123] [17:36:22:285502] [Tid0x00000c14] [debug] <--[C59] FlashTool_RomGetInfoAll
[0000124] [17:36:22:285502] [Tid0x00000c14] [debug] -->[C60] DL_GetCount #(api.cpp, line:2645)
[0000125] [17:36:22:285502] [Tid0x00000c14] [debug] <--[C60] DL_GetCount
[0000126] [17:36:22:285502] [Tid0x00000c14] [debug] -->[C61] DL_Rom_GetInfoAll #(api.cpp, line:2810)
[0000127] [17:36:22:285502] [Tid0x00000c14] [debug] <--[C61] DL_Rom_GetInfoAll
[0000128] [17:36:22:285502] [Tid0x00000c14] [debug] -->[C62] FlashTool_RomGetCount #(api.cpp, line:1706)
[0000129] [17:36:22:285502] [Tid0x00000c14] [debug] <--[C62] FlashTool_RomGetCount
[0000130] [17:36:22:301127] [Tid0x00000c14] [debug] -->[C63] FlashTool_ReadPartitionCount #(api.cpp, line:1636)
[0000131] [17:36:22:301127] [Tid0x00000c14] [debug] <--[C63] FlashTool_ReadPartitionCount
[0000132] [17:36:22:363627] [Tid0x00000c14] [debug] -->[C64] FlashTool_Disconnect #(api.cpp, line:1035)
[0000133] [17:36:22:613627] [Tid0x00000c14] [debug] <--[C64] FlashTool_Disconnect

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