Welcome to the new HTC ChaCha forum!

  • Replies:196
  • OpenNot stickiedUnanswered
  • Forum posts: 1

Aug 5, 2011 9:32:06 AM via Website

I had the same problem just like Thomas ans T K,
and holding down the button solution did work. but there are still some problems
like the call button, when I press the button for like 2 seconds, the bluetooth voice dialer box pops up

is this a hardware problem?
  • Forum posts: 6

Aug 6, 2011 5:31:33 PM via Website

Hi Harry,

Mine's the same: hold down the call button - I get the bluetooth voice dialer, and hold down the end button I get the screen chooser (like pressing home button at the home screen). I think that's a feature ;)

Resetting my phone back to factory default and wiping out everything got my end call button to work, so I think it looks like a software thing.

  • Forum posts: 2

Aug 7, 2011 2:31:53 PM via Website

Hi, hope you can help me?

I clicked yes to intergrate my facebook phonebook onto my phone but I now can't delete the contacts imported. I've only had the phone a day, so there's probably an easy solution.

Please help!

Thanks, Nikki
  • Forum posts: 882

Aug 8, 2011 9:48:45 AM via Website

Hi Nikki,

Thanks for your question! Go into "People" and click the menu button at the bottom of the screen. You'll see a number of options. Click on "view," and you'll see a list of accounts that have synced to your People app. Uncheck "Facebook for HTC Sense" and hopefully that'll eliminate all your Facebook contacts from your phonebook!

  • Forum posts: 2

Aug 9, 2011 4:23:41 PM via Website

Hi Steven,

That has definitely made them disappear but has not solved it completely. When I try to add a new contact with the same first name as some one from my facebook list, it automatically jumps back to the facebook list and so is not shown. Is there any way I can permantly delete the facebook contacts?

Thanks, Nikki
  • Forum posts: 1

Aug 12, 2011 10:23:22 PM via Website

Hey iv just bought this phone and so far so good. The only thing that i have noticed and wondered if anyone else has, is sometimes when i double tap the spacebar in messages it doesnt produce the full stop. It only seems to happen on some of my text message threads but after coming from an iphone and using this feature alot it's annoying me being so hit and miss!

Would be great to know if anyone else has experienced this or if I have turned it off some how on some of my message threads.

Thanks :)
  • Forum posts: 1

Aug 13, 2011 6:46:35 PM via Website

I have the htc cha cha and up till now it has been fine but there are just a few things i would like advice on
My wireless keeps on disconnecting and sometimes will not connect at all, any ideas?
Also when im sending a text message it tends to shoot up to the top of the message list.
Any help will be greatly appreciated.
  • Forum posts: 882

Aug 15, 2011 10:22:01 AM via Website

Hi Gail!

Does it happen when you're typing the "sym" or 0 key? This error has been documented by other HTC ChaCha users as well.

Definitely looks like a bug. Try updating your phone to the most current version of the software. If it doesn't go away, I'd recommend a hard reset.
  • Forum posts: 1

Aug 15, 2011 3:46:14 PM via Website

Hey i had this problem , switch off your phone remove yr battery and put it back again ,on yr phone there you go its Gone..... have fun enjoy fr HTC Cha Cha;)
  • Forum posts: 1

Aug 15, 2011 11:34:25 PM via Website

I have the same problem and cannot fix it - I've tried updating the software but restarting it ?? How ?
Also, does anyway have a problem in downloading music onto it ? I have a HTC Cha Cha
  • Forum posts: 2

Aug 17, 2011 11:35:10 PM via Website


I have had my ChaCha almost a week now and love it but the problems i have as many i notice have, is the exclamation mark in the corner. It does disappear when i take the battery out but comes back again. I've also done a factory reset which resolved the problem...so i thought but it's back again and i can't get rid of it! Also i have tried to unsync (if that's what you call it) all my facebook contacts but it's just not happening!
  • Forum posts: 2

Aug 18, 2011 12:18:54 PM via Website

Hi and thank you,

I've already tried to update it but it said 'All applications are up to date.No new updates are available' :-/
  • Forum posts: 1

Aug 28, 2011 2:09:09 AM via Website

Hi, I bought a HTC Cha Cha and whenever I go on apss central or market it says im from overseas.
Is there any way i can fix that?

— modified on Aug 28, 2011 2:10:07 AM

Deactivated Account
  • Forum posts: 1

Aug 28, 2011 8:03:46 PM via Website

Hi. I need help! Got my cha cha a couple of days ago as my upgrade. I can connect to my wifi but can't search anything. Only got google homepage. my wifi works as family and friends use it. I can get online with other people's wifi, but not my own. I'm stumped! My mobile Internet won't work either if the wifi is connected. Have had the handset replaced in case of fault but no different. Contacted network provider and was emailed step by step setting to follow but this doesn't work either. They don't know another answer, just gave me HTC phone number for help, but I can't get through til Tuesday. HELP!!!!
  • Forum posts: 882

Aug 29, 2011 9:59:21 AM via Website

Hi Justine,

So the WiFi isn't working on your HTC Cha Cha. Are you sure you have entered in the password? Does your network have advanced security, perhaps?

I would contact your WiFi carrier and see.
  • Forum posts: 1

Aug 29, 2011 9:19:42 PM via Website

Hi, ive had my chacha about two months now and i love it!! however today it decided that whenever i was typing out a text it would save in drafts when i press the 'S' key, go to google mail when i press 'G' and a few other annoying things. Ive tried alot of things such as changing settings, turning the phone on and off but i cant seem to get it back to normal,
hope someone can help!

  • Forum posts: 1

Sep 14, 2011 1:06:15 PM via Website

Hi, my HTC ChaCha won't connect to WiFi either even though I've put in the password and it remembers it. My iPod has no problems at all.
  • Forum posts: 882

Sep 14, 2011 4:09:34 PM via Website

Hi Zooey,

Hm. I'm not sure. But try to make sure you've enabled your phone to connect with WiFi. You can do this by going to the Notification Bar, clicking "Quick Settings" then checking the box by the WiFi symbol. Have you installed any battery-saving apps? Those can mess with WiFi, as well. Also make sure you're not in Airplane mode. If your phone still can't connect to WiFi it could be a hardware defect.