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How to fix 'camera failed' on Samsung Galaxy devices

Update: Samsung S8 added

We’ve heard many reports of the error message 'Warning: Camera Failed' occurring on Android devices, and it seems to happen most often to Samsung owners. The good news is that while it’s annoying, it’s likely a software problem rather than fault with your camera. Here’s how to fix 'camera failed' on Samsung Galaxy devices.

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The steps detailed below aren’t difficult or time-consuming, but you should make sure your device has a decent charge in its battery before you attempt them. If the battery level is too low, the camera often won't work, so it's worth ruling that out before you start trying anything else. In most cases, these solutions won't involve losing any photos or data from your device, but we recommend backing up anything you don't want to lose, especially if it gets to the point where you need to perform a factory reset.

How to fix 'Camera Failed' on Android: Samsung Galaxy S8/S8+

The Samsung Galaxy S8 is a close relative of it's predecessor, the Galaxy S7, so first you should also try the steps for the S7 to see if they resolve the camera failure issue. If this doesn't work, there are the following additional methods that you can try to fix this problem on the Galaxy S8:

  • Sometimes outdated apps can cause this issue. Ensure all the apps on your device are updated. Go to Google Play store and open ‘My apps & games’  to check what apps are updated and which should be updated. After updating the apps, check if the camera issue is resolved.
  • Boot the Galaxy S8 into safe mode. First turn off the device completely. Next, hold down the power button until the Samsung logo appears on screen. Then hold the volume button until the phone completes restarting and 'safe mode' appears on the left bottom corner of the screen. If the 'Camera Failed' error does not occur in safe mode, then some third party app is causing the issue. Uninstall apps one by one until you figure out the one responsible, starting with those installed right before the camera failure started.


How to fix 'Camera Failed' on Android: Samsung Galaxy S7 / S7 Edge

Try all of these steps in order, until one of them fixes your phone's camera issue:

  • Restart the phone.
  • If restarting doesn't work, clear the cache and data of the camera app by Settings > Applications > Application manager > Camera app. Then tap Force Stop, and go to the Storage menu, where you select Clear Data and Clear Cache.
  • If clearing your camera app data and cache didn't work, the wipe your cache partition. Turn the phone off, press the Power, Home, and Volume Up buttons together and hold until you see the Samsung logo pop up on the screen and the phone goes to its recovery mode. Use the Volume down button to scroll to Wipe Cache Partition and then press the Power button to begin. Once you're done, restart your phone.
  • If all of that doesn't work, the problem likely has to do with Smart Stay. Some users have reported that there seems to be a software error when the rear camera starts up, but only when this function is on, likely because Smart Stay is already using the front camera to detect when you're looking at the screen so it stays on. Go to your phone's display settings menu and turn off Smart Stay to fix the issue temporarily. The long term fix for this, according to Samsung, is to make sure your phone's software is up to date, since the software issue has already been fixed in one of the updates.

How to fix 'Camera Failed' on Android: Samsung Galaxy S6 / S6 Edge

Reports of 'camera failed' errors on the Samsung Galaxy S6 and S6 Edge are rare, but some users do experience them. In most cases, the problem appears to be a third-party app that’s messed things up, so booting into safe mode is the way to test that: turn off your phone, press and hold the Power key and, when the Samsung logo appears, release it and hold the Volume Down button instead. Your phone should now restart in safe mode.

If the camera works in this mode, you don’t have a hardware or firmware problem. Unfortunately if it doesn’t work in safe mode, then you might. Don’t go rushing to your retailer just yet, though: try the steps detailed above first. In many cases a factory reset can give your device the kick it needs to sort out the camera problem.

Androidpit Samsung S6 2334780
Camera issues on the S6 Edge are usually due to third party apps misbehaving. / © AndroidPIT

How to fix 'Camera Failed' on Android: Samsung Galaxy S5

If you have a Samsung Galaxy S5, we have good news and bad news about this one. The good news is that there’s a very high chance the camera failed error has the same cause and solution(s) as it does for the S3 and S4. The bad news is that there’s a small chance that your device may actually have a hardware fault; a limited number of S5 devices did suffer from faulty cameras.

The first thing to do is to follow the steps detailed above, but if none of them work, then you may need to talk to your retailer, carrier or Samsung itself, depending on who you bought the S5 from.

androidpit samsung galaxy s5 26
In some rare cases, the Galaxy S5 cameras were actually faulty. / © AndroidPIT

How to fix 'Camera Failed' on Android: Samsung Galaxy S3 or Samsung Galaxy S4

In many cases, the 'camera failed' error occurs because the Camera app has got itself into a bit of a mess. You can often solve that with a fairly simple bit of housekeeping. Go into Settings > Applications Manager and then swipe left for All Apps. Scroll down to the Camera app and tap on it. Now tap on Force Stop, then Clear Cache, then Clear Data. Don’t worry: this won’t delete any of your photographs, but it will delete your camera’s settings so you’ll need to set those again. Reboot your phone and see if that worked.

If it didn’t, step two is to clear the cache partition. To do that, turn off your phone and then press and hold Volume Up, Power and Home. Once the phone vibrates, let go of Power but keep the other two buttons pressed. Once you see the Android Recovery screen, navigate to Wipe Cache Partition using the volume down key and use Power to select it. This won’t delete your data but it should reset the app’s cache, which should solve the problem.

Nothing? Time for the nuclear option: a factory reset. Make sure you take backups of anything you need first, as this will return your phone to factory-fresh condition without any of your stuff on it.

Still no joy? Dump the app altogether and try the excellent Google Camera (KitKat or later required) or one of the many wonderful third-party camera apps out there. Read the reviews carefully though: some camera apps are better than others. There's no point in installing a lame one.

AndroidPIT Samsung Galaxy S5 clear cache partition 1 cropped
If all else fails, clearing the system cache on any Android device can help fix little annoying errors. / © AndroidPIT

Have you encountered the infamous 'camera fail' error on your Android device? Was it on a Samsung or on something else entirely? Was an app the culprit, or did you have to take the device back to the shop? Let us know in the comments.



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  • just reboot your phone by pressing the power + volume + home key.problem will be solved..mine is also solved.

  • i had done the force stop, clear cache, clear data routine to no good effect. but removing the battery, wow, my samsung galaxy grand is good again. thanks for the tip.

  • Del Brown 7 months ago Link to comment

    Done everything cashe factory reset nothing worked then I took out memory card tried camera it work fine put card back in camera worked fine camera back to normal

  • I have a galaxy grand prime and i have tried everything even factory reset and it still just says camera failed does anyone know what else could work

  • Without you I would still be struggling to get my camera to work. I think it might have been linked to my installation of Instagram, but maybe just a coincidence

  • Rima Roy 9 months ago Link to comment

    Thank you for your help , it's really awesome . I tried with my phone but cant fix that so I sold my mobile on .
    if you want you can Old phone sell like Sell my phone.

  • Amit Dubey 10 months ago Link to comment

    Thankyou it's work battery remove than insert battery

  • With my Galaxy S5 Mini none of the options worked, it turned out the SD card was to blame.

    I don't know whats the problem with the sd card but when i removed it camera started working again :)

  • SSJ 11 months ago Link to comment

    Yes, restarting the phone works. But this is not a solution. Is there nobody who knows how to prevent this error from happening again?

    After restarting the phone the camera works, but then after several more minutes of taking pictures it fails again and I have to restart again. And again later, and again, and again. I can't keep using the phone for taking pictures when the camera fails every 10 minutes, requiring a system restart every time.

    I have a OnePlus X by the way.

  • my brother Samsung galaxy grand prime have same problem camera failed i restore the phone put battery of fir 5 minutes and open it in safe mode and camera working well .

    • Mt Low 10 months ago Link to comment

      me too .. Samsung Grand Prime... camera failed. even install 3rd Party App also not functioning.. Restore few times also the same...even master reset.. Sad..

  • Mark G. 11 months ago Link to comment

    My Galaxy S5 camera has just recently started to fail, if I have less than 30% battery and try to take 3/4 photos in fairly quick succession, my phone will go into restart mode but when it comes back on it usually shows <5% battery and keeps cycling through restart until the battery goes to 0%, the fault can occur when only taking 1/2 photos.
    When I start charging the phone it immediately shows the original battery level (>20%).
    I'm not sure if a new battery will help or if it's a camera hardware fault (I recently got the 6.0 update and the fault persists).

    Peace 🖖

  • THNKXXX LOT, the first option worked for me - SUPERRBB

  • Hello every One,I have note 5. yesterday automatic update my phone to latest front camera can't open.i tried all options but still problem is same.when i check front camera using *#0*# it working. any one can help me for fix this problem.


  • I need your help.
    I have a samsung galaxy S5 version 6.0.1 I have done and not to have done the camera work all actions that you wrote a little above but still does not work any other way or the drivers of the camera for this version .

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