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How to fix the process has stopped error

Authored by: Loie Favre — Nov 15, 2014

From the Nexus 5 to the Galaxy S4, there is one problem that often arises on your phone which is a real pain and that’s when you suddenly receive an error message saying "the process has stopped" or " has stopped unexpectedly". Regardless of which device you use, this is actually quite a simple thing to fix. Here are the most effective solutions on how to fix the process has stopped error.

androidpit gapps teaser
How to fix the process has stopped error. © ANDROIDPIT

Clear cache for the app in question

If you notice that the error message pops up repeatedly when you try to launch a particular app, then chances are that it is the cause of the problem. You can go to Settings > Apps and find the app in question. From here you can clear the cache and see if the problem persists. If that still doesn't help you can clear the data for the app, but this means you will lose any app data (passwords, game progress, chats etc), so you might want to back up your app data first.

If that still doesn't help, try uninstalling and reinstalling the app. This was the solution for the com.process.gapps has stopped error when everyone made the jump to Android KitKat: it was just an issue with SwiftKey. Simply uninstalling and reinstalling SwiftKey cleared it right up.

AndroidPIT SwiftKey Uninstall
After clearing the app cache and data, try uninstalling and reinstalling for the fix. © ANDROIDPIT

Disable Download Manager

Other than clearing the cache and the data for a particular app or even uninstalling your recently downloaded apps, there’s another quick way to get a solution, especially if you don't which app is causing the issue. First you will go into the settings of your Android smartphone or tablet. This can be reached either through the pull down notifications bar or in the app drawer.

Once in here, find and tap on Application Manager, Applications or Apps (depending on what it’s called on your device), found under the device subcategory of the main Settings page. When you land in the Applications Manager, swipe right to left to get to ‘All’ applications and then look for Download Manager and tap it to open (this is the app with the Android as a logo).

androidpit gapps 1
The first option is easy, but wouldn't be apparent for a first time user. © AndroidPIT

The app info for Downloads (on my Galaxy S3) and Download Manager is a bit different than other apps, because the uninstall button is replaced with a disable button. To fix the has stopped error, you simply need to press disable and then enable it once again.

androidpit gapps2
Another solution for your gapps error problems. © AndroidPIT

Reset app preferences

Another option would be to go to the Settings and then Applications Manager and again swipe to ‘All’ apps. This time however, you will press on the soft menu key or the on-screen menu key on the bottom left of your device (or the action overflow menu button on-screen in the top right, depending on your device). Here you will select ‘Reset app preferences’ which will bring the settings of all apps back to square one.

How often do you see this error message? Did these tips help fix the process has stopped error?

Loie Favre found her way to her present passion for Android and smartphone technology after experiencing an epiphany when she held her Galaxy Note 2. From that point onwards, you can find her with her nose buried in countless Android apps and different smartphone models, and thanking her lucky stars that she gets to work at something she loves.


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  • Found a way. Goto applications : all: Google Play Services : Manage space : Clear all data. Voila.

    • Thats what did it for me. Thanks!
      Hudl2 once the best tablet in the world, then along came Lollipop!

    • Tim R 6 days ago Link to comment

      I managed to stop the notifications from popping up by disabling/stopping Google Play Servcies. I can at least text/use apps now.

      If I enable it will it start with the errors again? Where do I "clear all data"? I'm on an HTC one M8

    • I tried the way It said to, but it kept popping up. Thank you Aayush for your contribution. It stopped the App from constently popping up. Had to keep hitting the Pop up and then where I needed to go, to navigate through the menues. but Its Fixed!

  • Nothing is working please someone help me

  • Yep, exactly as you said! Disable and then re-enable again. I have an LG, and I had this problem before a few months ago. That time, I did a factory reset, and lost most of my info. Someone told me it was probably an issue with the Google Play Store, and maybe it wasn't updating properly. Sure enough, no problems now. THANKS!

  • tnx for helping but it dosnt work

    • You have to isolate the specific app that's causing the problem. If it's the Google Play Store, that will throw a lot of things out of whack. Mine wasn't updating, but "re-enabling" it did the trick. Good luck.

  • tnx for helping but it dosnt work :(

  • Thanks

  • It literally doesn't even work. Definitely switching to iPhone. Once this Google.gapps thing starts popping up your phones basically fried. Android sucks, lol

  • 1.Look under applications, 2 manage applications. 3 uninstall Google play services 4. Take a breath

  • in my android phone LGE450 IT doesn"t work i have no download manager or app manager to reset how can i fix it

  • Nabila 2 months ago Link to comment

    When this message has stopped come All Of my Apps Stopped please help me, an my phone doesn't work

  • Siak Ryan 3 months ago Link to comment

    Why the error keep reappearing and I cant connect to any of google services. My device is MyPhone MY22, running a default Android 4.4.2. Here is my story up to the present.
    First, I rooted my phone for some personal reason. Then I installed lucky patcher. After trying to patch google play and got error, I cant install anything. It always say Package Installer has stopped. I try on download manager, same happens. I then try it on File manager, still nothing. And because I am afraid, I reset my phone to factory settings. It removed the installation issue, but it began giving me errors like has stopped, Google Play Services has stopped, Google Services Framework has stopped.... and many more. These errors apppear everytime I open an app. I try connectin to google but it says cannot connect to google servers. This is very annoying, I cant open google play. I've been having this problem two months ago till now. I reset my phone about 15-18 times and rooted and unrooted with Kingroot, nothing happened. Restored back lucly patcher's modifications, still got nothing. Now please tell me what ia going wrong. I really need it to save my CoC game progress

    • Fixer 2 months ago Link to comment

      Install es file explorer and give it root acces. Go in device (from es file explorer) and go in system>app and find play services. Delete that play services and reset phone. Than install version 5.6 or the oldest version what you can find in apk mirror site. Than if you want (not necesary but need) install "root cleaner" and do a full cleaning (it need a root acces) it will clean all your trash in SYSTEM. And then you can instal newer version of play services.

      I know what i am talking about because i had the same problem. And fixed it alone.

  • I'm on my android trio tablet and it is saying what it says at the top of the page. HELP ME please.

  • I have a android 4.4.4 car stereo
    newly installed.
    Im getting the same error its never go a way
    How can I fix?

    unfortunately the process has stopped


  • Igor Son 5 months ago Link to comment

    i tried evry never worked and im to yong to call the company i got the phone from

    plus it delited the google app it started when i was downloading minecraft then i delited it cuz of the virus or somthing

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