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How to fix the process com.google.process.gapps has stopped error

Authored by: Loie Favre — Nov 15, 2014

From the Nexus 5 to the Galaxy S4, there is one problem that often arises on your phone which is a real pain and that’s when you suddenly receive an error message saying "the process com.google.process.gapps has stopped" or "com.google.process.gapps has stopped unexpectedly". Regardless of which device you use, this is actually quite a simple thing to fix. Here are the most effective solutions on how to fix the process com.google.process.gapps has stopped error.

androidpit gapps teaser
How to fix the process com.google.process.gapps has stopped error. © ANDROIDPIT

Clear cache for the app in question

If you notice that the error message pops up repeatedly when you try to launch a particular app, then chances are that it is the cause of the problem. You can go to Settings > Apps and find the app in question. From here you can clear the cache and see if the problem persists. If that still doesn't help you can clear the data for the app, but this means you will lose any app data (passwords, game progress, chats etc), so you might want to back up your app data first.

If that still doesn't help, try uninstalling and reinstalling the app. This was the solution for the com.process.gapps has stopped error when everyone made the jump to Android KitKat: it was just an issue with SwiftKey. Simply uninstalling and reinstalling SwiftKey cleared it right up.

AndroidPIT SwiftKey Uninstall
After clearing the app cache and data, try uninstalling and reinstalling for the fix. © ANDROIDPIT

Disable Download Manager

Other than clearing the cache and the data for a particular app or even uninstalling your recently downloaded apps, there’s another quick way to get a solution, especially if you don't which app is causing the issue. First you will go into the settings of your Android smartphone or tablet. This can be reached either through the pull down notifications bar or in the app drawer.

Once in here, find and tap on Application Manager, Applications or Apps (depending on what it’s called on your device), found under the device subcategory of the main Settings page. When you land in the Applications Manager, swipe right to left to get to ‘All’ applications and then look for Download Manager and tap it to open (this is the app with the Android as a logo).

androidpit gapps 1
The first option is easy, but wouldn't be apparent for a first time user. © AndroidPIT

The app info for Downloads (on my Galaxy S3) and Download Manager is a bit different than other apps, because the uninstall button is replaced with a disable button. To fix the com.google.process.gapps has stopped error, you simply need to press disable and then enable it once again.

androidpit gapps2
Another solution for your gapps error problems. © AndroidPIT

Reset app preferences

Another option would be to go to the Settings and then Applications Manager and again swipe to ‘All’ apps. This time however, you will press on the soft menu key or the on-screen menu key on the bottom left of your device (or the action overflow menu button on-screen in the top right, depending on your device). Here you will select ‘Reset app preferences’ which will bring the settings of all apps back to square one.

How often do you see this error message? Did these tips help fix the process com.google.process.gapps has stopped error?

Loie Favre found her way to her present passion for Android and smartphone technology after experiencing an epiphany when she held her Galaxy Note 2. From that point onwards, you can find her with her nose buried in countless Android apps and different smartphone models, and thanking her lucky stars that she gets to work at something she loves.


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  • I have tried everything here. Nothing works! I'm using galaxy note 3

  • thank you.it works

  • I disabled downloads, and closed and now can't get back to it to enable it. It isn't showing up anywhere. How do I get back to it

  • no it didnt work

  • This morning my android tablet had something that said www.google.process.gapps has stopped. My tablet then froze, now I have a black screen. Its producing some warmth so i think something is active. I don't know what i can do if anything to boot it back up and fix whatever's wrong. Please, somebody help!!!

    • You can contact the company were you got it from and ask them to send a micro SD card reinstaller chip you just need to turn in off put the SD card in and turn it back on wait till it loads up and says card OK then turn it back on and it will be fine

  • I'm using a tablet and I have tried to reboot my tab, but it doesn't work ...help me please!!!!

  • What if it doesn't let me go to settings! It says unfortunately settings has stopped... Nd I can't do anything, any application please help me!!!

  • Not working on my samsung note 8...
    Any other solution?

  • I cannot download the Google play store app..can anybody help me please??
    Can't sign in to Google account..it says " can't establish a reliable connection to the server"
    Android device may not be provisioned for data services..
    can someone please help????

  • Please, how to fix this problem without resetting apps to start? I am not sure if it will reset all of your apps

  • I have my Micromax A 100, which I rooted, and now Is showing this errors continuously, which is embarrassing. Not even the IT Geeks are able to solve them and they said that it's impossible to revert back to the default settings. Can you solve the issue?

  • Thank you Have sorted out the Google process problem thanks to your advice Awesome dude :)

  • My phone is a Virgin Mobile Samsung Galaxy Ring, and for whatever reason, i go to fix this error and my phone /repeatedly/ restarts and won't let me access the settings to fix it without restarting first. Someone help-?

  • Poonam 6 months ago Link to comment

    None of above suggestions worked for me, actually along with this irritating error my phone was not able to sync with my google account, play store & google apps can't be opened and there was no chance of updating google play service via other route. Factory reset last option worked for me though I lost my whole data. But I learned something,(I am lollipop android user) never ever update your Google apps(You may need to uninstall updates later on) or if you do so, update google play services also, In my case, updates went automatically without automatically updating google play services and problem occurred and I was clueless and frustrated.

  • TAGL 6 months ago Link to comment

    Galaxy Note 3 running OS Lolipop

    That pesky dialogue box was reappearing at an alarmingly fast rate, it rendered my device almost unusable! I tried all suggested steps to no avail, it even had my telecom provider techies stumped; then I tried one simple task;

    Delete personal data (not that I was worried about losing any, after all it is only browsing stuff. If I'd performed a Factory Reset I would have had to restore all of my backed-up files etc.)

    It worked for me, so far so good!

    Hope others find this useful too

    • Where, exactly, do I find these settings? I have an Android ZTE, a refurbished model that I bought through Tracfone as it's all I can afford. I get these error messages every few seconds now and NOTHING I have tried is working. I'm ready to smash the damned thing with a hammer and go without a phone entirely, since I can barely use it anyway.

    • Didn't you lose all your contacts when you did this?

    • Thanks, it worked. I did what you said on internet, which doesn't even matter in the least as I use chrome.

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