On Friday, Engadget wrote a story that they had word from an unnamed source that HTC was addressing some of the problems affecting their latest hit phone, the HTC EVO 4G. I wrote about the reported problems last Tuesday, and already HTC is apparently making progress towards releasing a software update and changing their manufacturing process to eliminate these problems.
In my story, I wrote about the numerous cases where the touchscreen of the device was separating from the front of the device at the bottom part of the face. Additionally, problems with poorly grounded displays were leading to bad detection by the touchscreen of input from the user.
So what exactly is HTC reportedly doing to resolve the situation? Below is the information received that Engadget wrote into their story:
- The glass separation issues are real, but said to be super minor and have no effect on the usability of the phone apart from a nearly imperceptible "give" to the touch. That said, HTC has made some assembly changes that should reduce or eliminate the problem going forward, and it'll keep an eye on the situation.
- This is really interesting: the screen sensitivity problems are also real and are apparently far more prevalent in arid climates, but it can be fixed with a software patch alone. That patch will be rolling out to EVOs soon.
AndroidCentral mentioned that they were "told that WiFi signal strength reporting may be tweaked, too, to improve accuracy."
As for how the changing of the manufacturing process will help those who already have their hands on one, Phandroid notes that "the only way this’ll benefit you is if you exchange the device and are lucky enough to land one of the newer models." Those of you that are still planning on purchasing one may want to wait a couple weeks longer, as hopefully by that time you will have a variant that has the touchscreen separation issue fixed.
No word yet on when the update might get sent out yet (or how reliable Engadget's source is), but I'll pass on word once I hear more.
Image from Engadget