DescriptionBlack Onyx Mobile™
About the Black Onyx Mobile Technology
Black Onyx Mobile is available for use by the policyholders of Frontier International Group's Partners. To learn more about integrating Black Onyx Mobile into your service offerings for your international policyholders please call Frontier International Group at 1-800-318-2090.
Black Onyx Mobile, by Frontier International Group, helps international travelers and expatriates locate and access healthcare providers in the U.S. The application combines a mobile policyholder identification card, including pharmacy services and support information, with a comprehensive and simple-to-use healthcare provider search engine, including maps and one button calling.
Policyholder Identification Card
Policyholders attempting to access U.S. healthcare with international health insurance are faced with a unique set of challenges. The Black Onyx Mobile policyholder identification card alerts a healthcare provider that the policyholder is represented by a U.S. company that will coordinate medical claims processing and facilitate payment on behalf of the policyholder which addresses the key challenge of international policyholders attempting to access healthcare in the U.S.
The card streamlines the admission process because the healthcare provider can quickly verify the policyholder's information and call the toll-free support number for verbal confirmation and verification of coverage. Additionally, the card is branded with "Onyx Rx" which facilitates convenient access to pharmacy products and services. Think of Onyx Rx as a personal pharmacy concierge, with access to consultations and prescriptions delivered to the policyholder's door, hospital or a local pharmacy.
Policyholders can search healthcare providers throughout the U.S. by the type of healthcare services and specialties offered. Providers can be located by zip code or city and state, pinpointed and displayed on a map, or called directly from within the app with the click of a button.
Policyholder support is displayed from the identification card which provides contact support information via an email address and a toll-free telephone number.
Black Onyx Mobile does not transmit or display a policyholder's Personal Health Information (PHI) and a unique account number and password is required to access the identification card and provider search.
About Frontier International Group
Frontier International Group is an independently owned, U.S. based international health insurance support organization that is focused on exceptional service including:
• Cost Containment
• Medical Claims Management
• Facilitating Access to U.S. Healthcare Providers
• A U.S. Based Payor of Medical Claims
• Onyx Rx Pharmacy Services
To learn more about Frontier International Group please visit www.frontierintl.com or call us direct at 1-800-318-2090.
Black Onyx Mobile™ is the name and mark of Frontier International Group. © Frontier International Group 2011. All rights reserved.