How to fix "unfortunately maps has stopped working"

  • Replies:3
  • OpenStickiedUnanswered

Feb 12, 2014 11:10:53 AM via Website

If you are getting the "unfortunately maps has stopped working" error message, here are a few things you can try to fix it:

1. First try clearing the app data
-Go to settings/applications then find the app and clear data.

2. If that does not work, try a battery pull.
-*make sure you properly turn the phone off before pulling out the battery*. As doing so drains the small amount of persistent memory. Leave the battery out for a few seconds, then put it back in and clear the phone.

3. Still having the same issue? Try a factory reset ***Make sure you have backed everything up on your device**
Factory Reset for the Galaxy S3
Factory Reset for the Samsung Galaxy S4
Factory Reset for the Google Nexus 7 (2013)
Factory Reset for the Samsung Galaxy S2
Factory Reset the Nexus 5

Jun 4, 2014 12:17:30 PM via Website

I met the same problems and searched many internet pages for the solutions but didn't work. But finally I found my solution and I am happy to share with you. The latest version of google map is 8.1. I uninstalled it and install 8.0 then the problem is fixed. So try an older version and then stop the automatic update. The problem should be fixed.