Mail won't load

  • Replies:1
Naomi M
  • Forum posts: 3

May 13, 2012, 2:39:41 PM via Website

Hi,

As you know, with this phone you get two mail applications. Gmail and Mail. Gmail works fine.
I made an account on "Mail" and everything was Ok, now it just had to load my mail. But it just won't do that. I went to settings, changed the max amount of mail that can be downloaded and how many it should download, but it just won't do anything. It?s loading and saying No mail.

Please Help!

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Eric McBride
  • Forum posts: 1,790

May 14, 2012, 4:47:58 PM via Website

Naomi M
Hi,

As you know, with this phone you get two mail applications. Gmail and Mail. Gmail works fine.
I made an account on "Mail" and everything was Ok, now it just had to load my mail. But it just won't do that. I went to settings, changed the max amount of mail that can be downloaded and how many it should download, but it just won't do anything. It?s loading and saying No mail.

Please Help!

When you say "wont do anything", could you be more specific? Does it try to load? Is there an error message? Does it prompt you to do something else? Does it say "thank you your account has been set up and your email is syncing"?

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