Can't change phone sounds

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Aug 25, 2012 1:53:43 AM via Website

Hi,
My ChaCha was working fine when I first got it. I was able to set the ringer, message tone and Alarm to whatever sounds I wanted. Now however, it has stopped letting me change them. I can go into the settings and change the selected sounds as many times as I like, but it will continue to use the ones I selected when I first got the phone. I even attempted to delete one of the sounds to see what that'd do and now it's reverted to a default one and continues to be stuck on that. Any ideas on how to fix that, short of resetting the phone?
Cheers