Samsung Galaxy S3 — Galaxy S3 is stuck at Samsung logo splash screen and won’t charge

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Sep 15, 2013 7:38:03 AM

Hi. A little bit of help would be highly appreciated.

A few days ago, my Samsung Galaxy S3 started freezing randomly. I had to remove the battery in order to restart it. Yesterday the problem got worse: whenever I try to turn the phone on, it freezes in the first splash screen (the “Samsung Galaxy SIII GT-I9300” screen). When I push the power button for a few seconds in order to turn it off, it goes off but then turns on by itself immediately after and freezes again in the first screen. I have to remove the battery in order to turn it off.

When I try to charge the phone with the mains charger or with the USB cable connected to my PC, a gray battery icon with a static circle inside appears and the screen doesn’t change. After several minutes, the phone gets warm, but there’s no evidence that the battery is charging (the icon of the gray battery with a static circle inside is still there).

I took my wife’s S3 battery (50% charged), put into my S3, pushed the power button and the phone froze at the same point (“Galaxy SIII” screen). I’ve also tested my battery on my wife’s S3: it charged normally and her phone worked flawlessly. I guess this means it’s not a battery issue.

I’ve already tried to clear the cache partition or even factory reset my phone (removed the battery for a few seconds, put it back, then pushed Volume Up + Home + Power for a while), but it didn’t work either (the Android System Recovery screen never appeared).

The phone is rooted, but I’ve never installed any custom ROM.

I’ve read many android forums and tried a few workarounds, but nothing seemed to work.

Any thoughts or suggestions?

Sep 15, 2013 8:40:20 AM

This same issue happened to my device. Here's what I did. I selected the Reboot boot loader option in recovery menu. You should see the screen with a green android logo saying 'Download mode'. Now force reboot your phone, take an online nandroid backup to external SD card, factory reset and restore select apps from your backup
All the best!!!

Sep 15, 2013 8:57:42 AM

David Dave
This same issue happened to my device. Here's what I did. I selected the Reboot boot loader option in recovery menu. You should see the screen with a green android logo saying 'Download mode'. Now force reboot your phone, take an online nandroid backup to external SD card, factory reset and restore select apps from your backup
All the best!!!

Unfortunately I'm unable to reach the recovery menu, because pressing Volume Up + Home + Power simply doesn't work.

Sep 16, 2013 5:45:09 AM

1.What recovery menu do you have installed?
2. Did you install any app which asked su permissions just before this incident?
3. Any error dialog box the last time you were able to boot up?
Please understand I'm doing my best.
I know how you feel since I've been in that situation a few weeks back.
BTW do you have Nottach Xposed or any framework installed?
And what Android version is yours?

— modified on Sep 16, 2013 5:52:10 AM

Sep 22, 2013 6:13:22 AM

Thanks for your help, Dave, but I have given up trying to soft unbrick my phone. I've already tried many unbricking procedures, but none of them have worked.

I'm deciding whether I'll replace the main motherboard or not.

I'll keep up posting.

Jan 19, 2014 3:10:02 AM

Troubleshooter

Any thoughts or suggestions?

Have you tried one of those dongles with an aprox 300 ohm resistor or something? I do not know what the price is in us dollars. In danish kroners. They cost around 6. Anyway... The dongle is basically a micro usb connector, with a resistor soldered between two pin's. It is ment to unbrick a hard bricked samsung phone.

Apr 13, 2014 2:30:32 PM

I am having the same issue .... I have factory reset and wiped cache but it is stuck at the Samsung Galaxy S3 GT 19300 screen and yes i accepted a SU prompt for radio or something .... my phone is bricked and I have little to no money to fix it so im relying totally on this forum to fix my phone .... please help