How to Hard Reset the Google Nexus 5

  • Replies:12
  • OpenStickiedUnanswered

Nov 26, 2013 5:05:26 PM via Website

Performing a Hard Reset on your device is simple as pie. The difference between a Factory Reset and a Hard Reset is:

Factory Reset
The 'lighter' of the two reset options. It can be done either in settings or via the recovery menu. It wipes all user data and firmware settings but leaves the contents of your internal SD Card intact.

Hard Reset
Restores a smartphone to its basic factory settings, which erases all applications that were installed by the user as well as all user data. Hard Reset wipes everything including the contents of your internal SD Card. Whatever firmware you last flashed will be the firmware you get back, but everything else will be wiped.

Clear? Ok, let's proceed with the Hard Reset for the Google Nexus 5.

  • From a powered off state, press the Power button to start your Nexus 5. When you see the Google logo press and hold the Volume Down key and release when the device vibrates.
  • Use the volume keys to highlight Recovery Menu and press the Power button to select. This will bring you to a screen with an Android on its back.
  • Hold the Volume Up key for 5 secs then release and a new menu will appear.
  • First off, you can use the volume keys to select Wipe Cache Partition. This will cause your phone to restart. once this is done, re-do the previous steps to get back to the same screen (the one that Wipe Cache Partition was on).
  • Highlight Wipe Data/Factory Reset and select using the Power key. Scroll down to Yes, Delete All Data and press the Power button again to select.
  • Your Nexus 5 will now wipe your data and reformat.
  • On the next screen hit the Power button to select Reboot System Now.

Let us know if you have any questions or problems.

Follow Kris on Google+ and Twitter / Forum Rules - Recommended for new AndroidPIT members! / Important to all community members: please read before posting

Mar 9, 2014 5:03:46 AM via Website

[b]HELP[/b]
I have a nexus 5.
I have installed market enabler and have choose sprint US
But then after i had rebooted my mobile it has stuck on a black screen
My recovery isn't working.
I have tried to hard reset from recovery but it is stucking on formating data...
Please help me it is urgent
thank you in advance....
Please [b]HELP[/b]

Apr 25, 2014 2:25:24 AM via Website

I have a nexus 5 that has been completely wiped. No IOS, and therefor no way to reboot with factory settings. I can't find it on my mac with usb cable...How do I restore/set phone to factory standards?

May 11, 2014 6:08:59 AM via Website

You need to download google nexus kit to the desk top or laptop. Connect your mobile with desk top or laptop using USB cable.
you will be able to restore your factory settings.

Jul 25, 2014 1:04:07 PM via Website

I have a Nexus 5 that I bought in Hong Kong and use in China. Since trying to buy some Bluetooth earphones (fake) my phone has been glitching like the Dylan Goffinet post above, where the Google sign looks fine but then when the four rotating colour circles come onto the screen it begins to glitch more and more crazily to the point where I cannot enter my pin number and then the screen shuts down and I cannot do anything. The phone is still active as I can hear the sound when I get a new text or email, but I cannot do anything with the phone. Even when I managed to get the reboot screen with the Android lying on its back to appear, as soon as I press ANY button the glitching begins and the phone becomes useless again.
Do this sound like a virus or a software/hardware problem? It has been fine up to this week and now I cannot do anything with it. What options are available to me now? Any help would be appreciated!

Aug 16, 2014 12:09:48 PM via Website

Hiiii kris....
i'm brought nexus 5 recently... beginning it was good .. now sometimes, when i unlock the screen, the playstore gets opened automatically.... and sometimes the browser gets opened with some fancy URLS... IS there any problematic reasons for this...?

and one more ques..
does hard reset wipes out the device warranty..???

Aug 17, 2014 7:22:50 AM via Website

Dilip D

Hiiii kris....
i'm brought nexus 5 recently... beginning it was good .. now sometimes, when i unlock the screen, the playstore gets opened automatically.... and sometimes the browser gets opened with some fancy URLS... IS there any problematic reasons for this...?

and one more ques..
does hard reset wipes out the device warranty..???

No. Not at all.. You are safe to hard reset

Ready To Help You.
Mobilecrackers

Aug 22, 2014 11:42:08 AM via Website

Hi Oliver, it sounds like a problem with the display driver. If the phone is still working on (because you can hear the sounds etc) then you might be able to do s reset through recovery simply by remembering how many steps you need to make to do a factory reset (if that's what you want to try).

The other option would be to connect your phone to your PC and reflash the factory image from Google. This will give you a fresh start (make sure to do a backup first though) and if the problem remains you might just have to take it in for repair.

Follow Kris on Google+ and Twitter / Forum Rules - Recommended for new AndroidPIT members! / Important to all community members: please read before posting