Samsung Galaxy S3 — My phone won't turn on or hard reset

  • Replies:5
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Aug 1, 2014 10:19:29 AM via Website

Hi,

I've browsed different forums and there has been no relevant advice.

My phone was working fine this morning. I then picked it up and it had turned itself off.
I tried turning it on but it was stuck on the SAMSUNG screen forever.

I pulled the battery out and back in. Same thing.

I tried a hard reset by holding vol UP+menu+power
It doesn't vibrate. It goes to the Samsung screen then it gets stuck on the screen with the android man saying "Downloading. Do not turn off target!!"

It is currently stuck on this screen with no saving it no matter how many times I retry the hard reset. HELP!!

Aug 1, 2014 11:23:59 AM via Website

Nikki Wallace

I tried a hard reset by holding vol UP+menu+power
It is currently stuck on this screen with no saving it no matter how many times I retry the hard reset. HELP!!

when you press Vol up + menu key + power button
you will go to recovery mode not the download mode

solution

go to recovery and clear cache then wipe data / factory reset
if it doesn't help, go to download mode by pressing Vol down + menu key + power button
it will show "Downloading. Do not turn off target!!"
now download the latest firmware and flash it with odin.. download mode is used to flash a stock rom .

or try emergency firmware recovery with kies

— modified on Aug 1, 2014 11:24:51 AM

Ready To Help You.

Aug 1, 2014 12:25:42 PM via Website

Thank you for your reply but neither of those things worked.

REcovery mode doesn't work - it just stays on the samsung screen
Download mode deosn't work it just freezes on the android "downloading do not turn off" screen

Kies emergency firmware recovery does nothing. There is no option to press the phone

I don't know what else to do.

It was working fine this morning. I didn't even make any changes or downlaod anything

Aug 1, 2014 1:21:14 PM via Website

Nikki Wallace

Thank you for your reply but neither of those things worked.

REcovery mode doesn't work - it just stays on the samsung screen
Download mode deosn't work it just freezes on the android "downloading do not turn off" screen

Kies emergency firmware recovery does nothing. There is no option to press the phone

I don't know what else to do.

It was working fine this morning. I didn't even make any changes or downlaod anything

can you post a screen shot of the download mode?

Ready To Help You.

Oct 13, 2014 11:49:17 PM via Website

The only way I could get the factory reset to work was to press the volume down key when it was supposed to be the volume up. I have no idea why this worked but I spent a while on in a chat with Samsung and they did not suggest that but I did it out of desperation and it went right into the reset menu. It took all of 5 minutes once I was there.

Oct 20, 2014 7:16:12 AM via Website

Your question was a couple of months ago but I wanted to respond so that if other people have this same problem, perhaps the solution that worked for me can help.

I was looking for a new phone, popped my SIM card to test it out, decided not to get it. Put the SIM card back into the old phone with no problem. Having a battery charge issue so I turned my phone off. When I turned it back on I got the "Downloading. Do not turn off target!!" message and it stayed that way for what seemed like forever. When I tried to restart it, same message. Took battery out, popped it back in. Same message.

Then, I tried this:

Took out the SIM card. Started up the phone, let it load up and then it showed in the notifications bar up top that the SIM card was missing. Put the SIM card in while the phone was still on. Phone doesn't recognize that the SIM card is in, so I pressed the restart button and that's what it did and voilá. no more annoying message!!

Hope it works for whoever else may come across this problem.