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How to resolve problems caused by Android 4.3 on the Galaxy S3

Loie Favre (translation)
41

Many Samsung Galaxy S3 users are still experiencing some problems with the update to version 4.3 of Android Jelly Bean. Today we will showcase some key issues people are facing and offer solutions to fix them. 

android 4 3 s3 problems
 © AndroidPIT

Battery is the pits

One of the problems encountered is that the battery now has poor durability. To solve this problem, we recommend downloading an app like Battery Doctor, with which you can check the status of your battery and manage applications that consume energy unnecessarily.

androidpit battery doctor
© AndroidPIT
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Multi Window mode isn't working

Another problem is that the Multi Window mode isn’t working for some of you. To resolve this, go to Settings, then My device and select Home Screen Mode. Set the easy mode and then back to the standard one. Finally, reboot your device.

androidpit home screen mode
© AndroidPIT

Notifications aren't on par

Many users of the Galaxy S3, once having updated their device to 4.3 Jelly Bean, have also had some problems with notifications and are receiving old ones. This problem can be solved by selecting the Downloads app and deleting all downloads present.

androdpit downloads
© AndroidPIT

Everything has taken a turn for the worst!

As for problems with audio, sharing images from the gallery or other applications that are having issues regularly, unfortunately the only thing that really works is to backup your data and perform a factory data reset, thereby canceling the upgrade with all of its bugs.

androidpit factory data reset
Don't forget to backup your data! © AndroidPIT

Have you found any more problems plaguing your Galaxy S3 after this particular Android update? How did you solve the problem? By sharing your experiences and knowledge, you could help many users who have come across the same difficulties!

You can also check our more solutions to Android 4.3 problems on the Galaxy S3 and then add your specific problems to our list of problems that still need fixing.

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Comments

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  • Glostermeteor 9 months ago Link

    My S3 was absolutely fine after upgrading and then doing a factory reset. It runs like a dream and I have noticed an increase in battery life

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  • Ian Spencer 9 months ago Link

    My SGS3 was running very badly after the upgrade so I resorted to a Factory Reset & it was 10 times worse, even freezing half way through phone calls, and although I'd lost all my data (but backed up) I was still running the same 4.3 upgrade. Eventually I pulled the battery & SIM for 30 seconds & this seems to have cured most of the problems. My daughter did the same with her SGS3 & it fixed that too!

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  • dj sergio 9 months ago Link

    I have the messages "Please register your network, when I click it this is in my browser:
    "we are sorry but you are attempting this transaction during a restricted time period set by your wireless account owner" I call At&T they reset my data plan and was work for few hours and then start again. I do not have data access. Only with WiFi. Any Ideas?

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  • Matt H 9 months ago Link

    So why even update? With all the reported problems and issues its not worth all the problems. I'll stick with my current version!

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      Loie Favre 9 months ago Link

      That what I said, but yesterday I decided to let mine install OTA and so far it's been just ok. It seems to be a lot slower than before. I'm also using the battery doctor, and it has been helping managing this problem.

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  • Charlie Dimas 9 months ago Link

    Too bad my cell already downloaded the update and I get notifications to update. I'm afraid one time I'm going to click install now instead of install later.... Any advise on how to disable that specific notification? I don't want to update. /;

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    Frog93 9 months ago Link

    It's strange, I haven't had a single issue with my phone from the update, and I've been running it since early December, though I feel bad for people who have issues. The only thing I noticed, was that I needed paper artist enabled to be able to share pics from gallery, but that's not a big deal .

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  • Ulfi christian 9 months ago Link

    Can anyone tell my how to use the clipboard from the keybord?

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  • Laura Engshun 9 months ago Link

    My phone and my husband's phone had the problem of with a new incoming email the camera flash would go off. We had to go into settings and change something that wasn't checked check it.... unchecked it and save before it would stop.

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    • E A Broadnax 8 months ago Link

      I have same problem. What did you do?

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      • Rick Kay 8 months ago Link

        After the update, my flash would go off every time the phone rang. I contacted Samsung, we tried several fixes but nothing worked so they told me a factory reset was the answer. I didn't want to do that, so looked around on Google Play and found Flash Blink. One of it's features is to blink the flash on an incoming call. I installed Flash Blink, disabled that feature and voila! no more annoying flash and no factory reset.

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  • SCi Fi 9 months ago Link

    My phone has had factory reset, it now has problems connecting to wifi, battery life is terrible amongst other problems. I wanna know when is Samsung gonna fix their problem and can I sue samsung for this?

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    • Lyall Johnson 9 months ago Link

      Are your American? I only ask as that is the way they do things! You are a muppet to even think that.

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      • Jason Bladzinski 9 months ago Link

        Hey, where are you from? Just curious because I'm pretty sure I have never been to whatever country it is in which you reside but once I know I will definitely know what people are like where you are from just like how you know everything about what everyone in the US is like. Makes total sense especially when you factor in the fact that is the third largest county in the world!
        Seriously, don't make remarks like that if you don't want to get your butt kicked, I'm not defending the remark about suing Samsung, because the person who wrote that is an incredible idiot, but I have no tolerance for a generalized insult that lumps one person's stupidity when there are 313 million of us

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  • David Martin 9 months ago Link

    Hi - Can someone please tell me how to uninstall the 4.3 update I received a few days ago. I absolutely hate it. My camera flash goes off when I get a call or email. I cannot delete files that I downloaded from emails. they keep showing up on my screen along with new emails and other notifications. there is no driving mode, no airplane mode - it is all been made, in my opinion, unnecessarily more complex. The phone functioned fine before. Please let me know how to roll this back.
    thanks!

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  • hatib 9 months ago Link

    all thanks to battery doctor. its been a real friend of mine ryt frm the day I installed it. set my phone to super saving mode and.......wait ! Not exactly the same amount of juice I was getting frm jb 4.1.2 but YES, This app has really helped a lot in dealing with heavy drainage in my note 2 apparently equipped with the disastrous jb 4.3!

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  • hatib 9 months ago Link

    Would super surely recommend to all folks suffering from battery drainage. #sucking JB 4.3

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  • Ilesh Maugi 9 months ago Link

    Helloo

    My S3 is having delay to unlock, when a press the unlock button it takes few seconds to turn on the lights .. Any solution to this problem ?
    Regards

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  • Ana Guerrinha 9 months ago Link

    My s3 was fine first couple of days after the 4.3 update but after that keepes loosing network connection, so I can't send text messages or calks have no sound. I'm with Vodafone. Anyone with same issue or knowing how to fix it? Cheers

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    • dollyrolly 8 months ago Link

      I am facing the same problem. The phone was fine for a few days after update. From past two days i am not able to receive or make calls or messages. If i try to make a call it immediately says "Call ended". When ppl try calling me up it says "Not reachable". Messages fail to deliver. I have full signals on my phone at 15-27 asu. Its not the sim fault as it worked when i used it in other phones. I tried the flight mode technique but in vain. I tried removing the battery, clean and replace again but still the problem exists. Im not sure if its the Android fault or the Device S3 fault. And yea phone gets suddenly switched off too. But the wifi is working fine as of now. PLEASE HELP.

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  • Dr.Hussain 9 months ago Link

    I had no idea this new update would be such a pain, connectivity problems, media sharing problems, cant copy any file on my sd card or phone memory through my laptop, apps wont download from playstore, wont update either.This list is just the tip of Iceberg... Arrgg I wish I had known about this disaster Update as our friends in US,Uk faced it before.
    Sincere Advice to all Indian S3 Users- DO NOT UPDATE TO 4.3

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  • EMF 8 months ago Link

    Please sign a petition asking Samsung to solve problems that derived from the 4.3 upgrade.
    http://www.petitionbuzz.com/petitions/samsung43problems
    and share it with as many friends as you can!!!

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  • Susan blum 8 months ago Link

    The battery on my Galaxy s3 has been draining very fast. I can't get through a day without recharging it. Now the camera won't work at all. And when I tried to restart the phone, I can't even turn it off. I am reluctant to revert to the earlier version I Jelly Bean because it seems time-consuming but I may be forced to.

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  • Susan blum 8 months ago Link

    I took out the battery and when I restarted the phone the camera worked, as did the on/off switch. The battery even seems to be draining a tiny bit more slowly. I eagerly await the updates that will improve the whole thing!

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  • Jeff B. 8 months ago Link

    DigiCal and its license digical+info

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  • EMeisels 8 months ago Link

    I saw somewhere that turning off all Samsung apps will help. I did and it solved the battery drainage.

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  • Suzanne Moyer 8 months ago Link

    I did not have any problems with the update. I have been hearing some horrible problems others have experienced.

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  • Andrew Blank 8 months ago Link

    Installing Zedge (https://play.google.com/store/apps/details?id=net.zedge.android) and choosing a notification tone from there allowed a friend to be able to use notification volume controls which were previously locked post-update.

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  • Mitron Mitronov 8 months ago Link

    Multi Window mode isn't working!!
    This trick works only to restore the side bar on the left side. But no real multy screen are possible. Opened applications (from the side bar) are opened in separate windows!!
    For me this function still DON'T WORK.

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  • MayankPasricha 8 months ago Link

    jelly bean 4.3 works perfectly in my s3 but it has one negative point that now you can't share music from music player through bluetooth or wifi.for sharing music you have to go to my files and from there you can share music.this feature sucks.

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  • Farah abd elgani 7 months ago Link

    Hi
    My S3 after updating to 4.3 give me more saving battery and all apps worked good but there is an error message appear sometimes that message said "S Plan Stopped". and also sometimes it caused restart the phone and it always happen when I activated the data net

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  • Ed Deck 7 months ago Link

    My photo Gallery does not work. I have Turned On Paper Artist and then powered down and removed the battery. I have turned OFF Paper Artist then powered down and removed the battery.

    Still have a Gallery that almost never works and when it does its after 5 to 10 minutes of waiting.

    Anyone know a App to use in place of Gallery?

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    • Alicia McLean 6 months ago Link

      If you go into settings on your phone, under application manager and find gallery on your list of all apps. You can actually turn specific apps off and then turn them back on. This seems to reset it and it usually works fine after that. I tried this personally on my own s4 and it did not delete anything so you should be fine there. Hope that helps!

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  • John Mcneil 7 months ago Link

    Just updated my S3 and can't change my USB settings to use as portable hard drive ... can't connect to my laptop to transfer movies etc ... any ideas ?

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  • LaTonya Roberts 7 months ago Link

    For a month and a half I've been having battery issues. My charger cable has a little wire coming out so I figured that was the problem. My phone would not reach 100% even when it was on the charger all night. I assumed it was the charger, the battery, or my usb port. I had used my sisters charger for an entire week and it finally charged properly and even really fast. Today, I just bought a brand new charger and plugged it in because it was completely dead. My phone wouldn't turn on. I plugged it into my computer and it's on now but it's still having charging issues. The low battery notification pops up constantly even though it claims to be charging so I'm going to try the factory reset. I'm so frustrated I don't care what gets deleted.

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  • Alicia McLean 6 months ago Link

    I work in Costco and sell cell phones for Verizon, ATT, Sprint. I have worked there for 2 years now and I can honestly say I have never seen an update this bad before. It seems to me that this update was not at all meant for the s3. I have talked to dozens of people asking for help on this issues with a wide variety of problems, these few just the tip of the iceberg. I have not spoken to a single person who has done the update and not had any issues. The only thing I have found to help is to do a factory reset. This definitely is not a for sure fix it but it does seem to help in most cases.

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  • Leo Lethal 4 months ago Link

    My phone shut off and now won't turn back on or even charge. it just vibrates once and shows the samsung screen and then samsung galaxy s3 and then goes black. nothing is working to fix this. any advice?

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    • Sarah Harmer 2 months ago Link

      mine does that, but it will work only while its charging. I've been doing some research for a while now, and it seems you might have the common "Sudden Death" problem. People have been posting that they have taken their problem to Samsung and having it fixed under warranty. The most common diagnosis is short circuit of the main cpu( or something). They paid nothing. Hope this info helps:)

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  • Kathy Corbin 3 months ago Link

    Battery life SUCKS since updated. I replaced my battery, to no avail. I did the reset and lost EVERYTHING, even after doing the SAMSUNG SUGGESTED/INSTALLED BACKUP TOOL. I am at a loss, actually thinking of chunking this thing off of the balcony. I really wanted a S5 until they did this stupid, suck a$$ update. It's been 7 months and Samsung can't even offer a fix for it?

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  • Sarah Harmer 2 months ago Link

    I was first quite disappointed that my phone AUTOMATICALLY upgraded to this 4.3 jelly bean, after months of trying to avoid upgrading! After the upgrade, I had the common problem of the draining battery. I tried everything possible but everything i tried, seemed to make the problems worse! A few weeks ago, i was using face book app, lines started to flash horizontally on my screen like it was a tv loosing signal, and it turned off. And on and off....... until i got home and put it on the charger. Between 45 and 99% battery it will happen and suddenly 1% battery life. It won't work unless its on the charger! I've spoken to my provider and they say they can't help. does anyone have any advice?

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  • Hannie cao 1 month ago Link

    I am a galaxy S3 android 4.3 user. my app notifications like whatsapp, facebook are delayed while phone is in sleep mode.also tango calls can only receive if i open this app. viber showed missed calls without ringing. i have checked wi-fi sleep setting and it is set to 'always on' and my wifi connection strength is strong.

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