better keyboard problems

I recently bought better keyboard for my droid eris running 1.5. The first part of the day, it worked fine, & I enjoyed all the skins. later in the day, I went to type a text message, but when I put the phone in landscape mode to type, better keyboard started acting up & force closing, & even force closing my messaging app. This started with just my messaging app, but gradually moved to every app on my phone using the keyboard, (browser, notes, market). I emailed the dev, better android to see if they had a solution. the emailed me back to reboot my phone. I did & when my phone came back on the phone process had stopped. to fix I had to do a factory data reset, clearing all my information. afterwards I emailed them notifying them that I have both shapewriter and slideit, and have never had any problem with either. They emailed me back saying it was a problem with my phone. What's wrong with this picture?