when going through market app i get asked to login to google account..i tried this very carefully but still error message that user name/ password not recognised, i created a new google account but same problem. i created 2 step verification but did not resolve, turned off 2 step verification still no joy. sometimes i get an error message saying that there is no authorised connection, virgin say it is all connected correctly. on google play i have no devices showing up at all. because of this i can't download onto the computer either. Is this an issue with google or the phone or both. During all this i do have a fine internet connection so it can't be that any ideas please i'm getting very frustrated.