Samsung Galaxy S2 will not load the homescreen

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Dec 25, 2013 8:42:52 PM via Website

MERRY CHRISTMAS!!! Please help because T-Mobile is closed today. I purchased a Galaxy S2 as a gift for my mom for Christmas. It powers on but won't go past the "Samsung" screen. I read what you said about the hard reset so I tried it, still no luck, it won't even pull up that screen kn the video. I purchased it refurbished. The funny thing is, I purchased 3 of them and the other two work fine. Please Help!!!